Mike Bellworth
Melbourne,VIC
Summary
Professional team leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
10
10
years of professional experience
Work History
Acting APS6 - Team Leader - Protection Assessment
Department of Home Affairs
09.2024 - Current
- Reporting directly to EL1 and indirectly to EL2
- Manage and supervise APS4 protection visa decision makers
- Provide guidance, support and direction to ensure high performance and adherence to departmental objectives
- Monitor and manage team workloads, allocating cases and task equitably to meet deadlines and maintain productivity
- Review and provide quality assurance on staff's decisions ensuring compliance with relevant legislations, policies and procedures
- Address complex and escalated cases
- Offer advice and support to decision-makers on legislative interpretation and case resolution
- Liaise with internal and external stakeholders, including legal teams, policy units, and other government agencies
- Operational planning and reporting
- Compliance and risk management
- Client service and quality assurance
- Change management
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
APS5 - Protection Visa Decision Maker
Department of Home Affairs
10.2023 - 09.2024
- Protection Visa Obligation Decision Maker
- Protection Visa Interviews - Complex Cases
- Stakeholder Management
- Service Delivery
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
APS4 - Citizenship Decision Maker
Department of Home Affairs
03.2023 - 10.2023
- Character Caseloads
- General Eligibility Caseloads
- Over 60 Years Old Caseloads
- Under 16 Years Old Caseloads
- Intention to Reside Caseloads
- Natural Justice Caseloads
- Face-to-Face stakeholders Citizenship Interviews
- Decision Making (approvals and refusals)
- Citizenship Training Program
Repairs Coordinator
Reconstruct TM
02.2022 - 09.2022
- Managing residential repairs
- Liaising with external subcontractors-purchase orders
- Invoicing - reporting
- Reporting to file managers on the job's progress regularly
- Liaising with contractors, file managers and customers
- Responding to the customers and file managers enquiries
Administrative Officer
ASA Building Consultants Pty Ltd
05.2021 - 02.2022
- Drafting and issuing Building Permits
- Preparing Fee Proposal
- Conducting Enquiries with authorities and stakeholders
- Preparing Building Permit Packages
- Preparing Occupancy Permits and Final Certificates
Finance and Administrative Assistant
Comitato Internazionale - CISP
04.2015 - 03.2016
- Company Overview: CISP Lebanon
- Financial Quality Assurance of transactions as per the budgets
- Drafting and submitting weekly and monthly financial reports
- Bank reconciliations
- Reviewing expenses and staff wages
- CISP Lebanon
Education
Bachelor - Banking and Finance
Lebanese International University
Lebanon 06.2015
Skills
- Knowledge of departmental systems such as ICSE, WMAN, TRIM, SAFEGUARDS, CSP, EasySAP and OurPeople
- Knowledge of Visa and Citizenship procedure and processing
- Problem-solving
- Attention to detail
- Strategic planning
- Organizational skills
- Decision-making
- Excellent written and verbal communication
- Quality assurance
- Complex Problem-solving
Languages
English
Arabic
French
Timeline
Acting APS6 - Team Leader - Protection Assessment
Department of Home Affairs
09.2024 - Current
APS5 - Protection Visa Decision Maker
Department of Home Affairs
10.2023 - 09.2024
APS4 - Citizenship Decision Maker
Department of Home Affairs
03.2023 - 10.2023
Repairs Coordinator
Reconstruct TM
02.2022 - 09.2022
Administrative Officer
ASA Building Consultants Pty Ltd
05.2021 - 02.2022
Finance and Administrative Assistant
Comitato Internazionale - CISP
04.2015 - 03.2016
Bachelor - Banking and Finance
Lebanese International University
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