Summary
Overview
Work History
Education
Skills
Timeline
Generic

Millie Hanrahan

Quindalup

Summary

I am a friendly and responsible 18 year old, who has great problem solving skills. My initiative in difficult situations makes me a valued staff member, as well as my ability to adapt to different circumstances. I am a quick learner, and have great communication skills, making me easy to get along with, whilst building relationships with both staff members and customers.

Overview

5
5
years of professional experience

Work History

Hospitality Attendant

Southcamp
05.2023 - Current
  • I have been working at Southcamp since the venue opened, and since then have learnt all aspects of the venue including front of house service, bar service and cafe responsibility's, being the only staff member beside managers who can comfortably complete any shift needed.
  • I have been entrusted with many responsibility's, such as running cafe service alone, dealing with advanced customer issues and training many staff members.
  • I have been involved in opening and closing service as well as maintaining a clean venue throughout service, whilst aiming to create the most enjoyable experience for the customers.

Front of House Employee

Hungry Jack's
02.2022 - 12.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Responsible for making cafe drinks, running front of house service and drive-thru during peak hours, whilst frequently adapting to different situations and maintaining my professional integrity.

Shop Assistant

Gourmet To Go
01.2019 - 01.2021
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Responsible for food preparation, taking orders, and handling money both cash and through eftpos transmissions.


Education

Completed Grade 7-9

Cape Naturaliste College
Vasse, WA
2020

Grade 10 Education

Riverside High School
Riverside, TAS
2021

Completed Grade 11 Via An ATAR Pathway

Newstead College
Newstead, TAS
2022

Completed Grade 12 Via An ATAR Pathway

Cape Naturaliste College
Vasse, WA
2023

Skills

  • Strong Work Ethic
  • Experience operating tills aswell as cash and card handling
  • Direct and indirect customer communication
  • Friendly and hardworking team member
  • Barista experience
  • Easily adaptable to new work environments and systems
  • Bar experience

Timeline

Hospitality Attendant

Southcamp
05.2023 - Current

Front of House Employee

Hungry Jack's
02.2022 - 12.2022

Shop Assistant

Gourmet To Go
01.2019 - 01.2021

Completed Grade 7-9

Cape Naturaliste College

Grade 10 Education

Riverside High School

Completed Grade 11 Via An ATAR Pathway

Newstead College

Completed Grade 12 Via An ATAR Pathway

Cape Naturaliste College

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Millie Hanrahan