Min-Gyu Shim
Brisbane,Australia
Summary
Key Accounts and Digital Services Account Executive/Manager with over 3 years of experience in driving revenue growth and client satisfaction across digital and telecommunications sectors. Skilled in consultative selling, key account acquisition, and retention, adept at spearheading strategic sales initiatives and digital advertising campaigns to capture market share and enhance client portfolios. Proven track record in collaborating with cross-functional teams to optimize client solutions and achieve business objectives.
Overview
6
6
years of professional experience
Work History
Key Accounts and Digital Services Account Executive/Manager
iseekplant
Brisbane, Australia
07.2023 - Current
- Drove new revenue by securing new clients and managing existing accounts, achieving measurable growth
- Maintained a portfolio of clients, ensuring high satisfaction and retention through effective account management
- Implemented strategic sales initiatives, resulting in significant revenue increases and client acquisition
- Collaborated with cross-functional teams to optimize client solutions and drive business results
- Spearheaded client retention strategies, enhancing portfolio stability and satisfaction
- Presented and created unique digital strategies that differentiated client offerings and captured market share.
Sales Development Representative
iseekplant
Brisbane, Australia
03.2023 - 07.2023
- Key Accounts and Digital Services Account Executive/Manager
- Drove new revenue by securing new clients and managing existing accounts, achieving measurable growth
- Maintained a portfolio of clients, ensuring high satisfaction and retention through effective account management
- Implemented strategic sales initiatives, resulting in significant revenue increases and client acquisition
- Collaborated with cross-functional teams to optimize client solutions and drive business results
- Spearheaded client retention strategies, enhancing portfolio stability and satisfaction
- Presented and created unique digital strategies that differentiated client offerings and captured market share.
Sales Consultant
Telstra
Brisbane, Australia
09.2021 - 03.2023
- Resolved customer complaints and technical issues, enhancing customer satisfaction and retention
- Sold diverse range of internet plans, mobile phones, and accessories, boosting sales revenue
- Utilized problem-solving skills to address a wide array of customer concerns efficiently
- Collaborated with team to achieve sales targets, contributing to overall company success
- Enhanced sales efficiency by optimizing team workflows at Telstra
- Analyzed and improved customer interaction processes, boosting satisfaction
- Identified and researched new target prospects, generating leads for the sales team
- Built a robust pipeline, significantly increasing potential client base
- Utilized advanced market analysis to identify and target new business opportunities
- Collaborated with sales team to refine prospecting strategies, enhancing lead quality
- Pioneered innovative prospecting techniques to capture emerging market segments.
Intern Journalist
The Football Sack
Brisbane, Australia
11.2021 - 05.2022
- Covered Brisbane Roar games, and wrote match reports and analysis, ensuring timely publication
- Conducted interviews with coaches and players, delivering exclusive insights
- Managed live Twitter commentary, enhancing fan engagement throughout the season.
Intern Journalist
4ZZZ Radio
Brisbane, Australia
06.2021 - 09.2021
- Collaborated with a team to research and compile daily news stories for on-air scripts, enhancing broadcast quality
- Authored and presented on-air daily news scripts, improving audience engagement with timely and relevant content
- Worked effectively with team members to ensure accurate and comprehensive news coverage.
Volleyball Coach
Brisbane Grammar School
Brisbane, Australia
01.2019 - 03.2021
- Led and managed a volleyball team, conducting 2 weekly training sessions and strategizing for Saturday games
- Developed and implemented training plans, enhancing player skills and teamwork while always trying to foster a positive and collaborative environment.
Education
Bachelor's Degree in Journalism -
University of Queensland
Brisbane, QLD07-2022
Secondary Education -
Brisbane Grammar School
Brisbane, QLD12-2018
Primary Education -
Good News Lutheran School
Brisbane, QLD12-2013
Skills
- Teamwork
- Communication
- Adaptability
- Time management
- Problem-solving
- Consultative Selling
- Key Account Acquisition & Retention
- Digital Advertising
- Sales Account Management
- Sales Pipeline Management
- Lead Qualification
- Customer Service Management
- Account Acquisition
- Account Management
- New Business Development
- Problem-Solving
- Sales Presentations
Languages
- English - Fluent
- Korean - Fluent
References
Emma Browne
iseekplant Senior Sales Manager
emma.browne@iseekplant.com.au, 0421 192 365
Lauren Cazneaux
Telstra Store Carindale Manager
lauren.cazneaux@team.telstra.com, 0405 308 012
Rhys Cox
Brisbane Grammar School Director of Volleyball
rhys.cox@brisbanegrammar.com, 0401 417 097
Timeline
Key Accounts and Digital Services Account Executive/Manager
iseekplant
07.2023 - Current
Sales Development Representative
iseekplant
03.2023 - 07.2023
Intern Journalist
The Football Sack
11.2021 - 05.2022
Sales Consultant
Telstra
09.2021 - 03.2023
Intern Journalist
4ZZZ Radio
06.2021 - 09.2021
Volleyball Coach
Brisbane Grammar School
01.2019 - 03.2021
Bachelor's Degree in Journalism -
University of Queensland
Secondary Education -
Brisbane Grammar School
Primary Education -
Good News Lutheran School
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