Mirna Mariya
Austral,NSW
Overview
1
1
year of professional experience
Work History
Shop Assistant
Elina
2016.07 - 2017.07
- Implemented visual merchandising strategies to attract customers and increase sales potential.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Processed shipments upon arrival, quickly updating inventory systems for accurate tracking.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Reduced wait times by efficiently processing transactions at the cash register.
- Greeted customers entering store and offered assistance with requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Altaakhi-high School
Iraq,BaghdadSkills
- Loss prevention awareness
- Positive Customer Engagement
- Customer Service
- Store maintenance
- Organization
- Retail Merchandising
- Cash Handling
- Special Order Coordination
- Reliable and Responsible
- Meeting Sales Goals
Timeline
Shop Assistant
Elina
2016.07 - 2017.07
Altaakhi-high School