Miyuki Matsuo
Cammeray,NSW
Summary
Proven leader in fast-paced environments, adept at task delegation and complaint handling, I significantly enhanced table turnover at Jizakana Japanese Restaurant. My expertise in maintaining order accuracy and promoting sales, coupled with a talent for fostering team communication, ensures exceptional service levels. Skilled in both customer engagement and operational efficiency, I bring a track record of success to any team.
Overview
10
10
years of professional experience
Work History
Wait Staff Member
Hamanoya Japanese Restaurant
08.2014 - 09.2016
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Pharmacist
Pharmalink Pharmacy
04.2018 - 02.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Waitress Supervisor
Jizakana Japanese Restaurant
09.2023 - 08.2024
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Education
Bachelor of Science - Pharmacy
Aichi Gakuin University
Nagoya Japan03.2018
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
Languages
English
Full Professional
Timeline
Waitress Supervisor
Jizakana Japanese Restaurant
09.2023 - 08.2024
Pharmacist
Pharmalink Pharmacy
04.2018 - 02.2023
Wait Staff Member
Hamanoya Japanese Restaurant
08.2014 - 09.2016
Bachelor of Science - Pharmacy
Aichi Gakuin University
Similar Profiles
Sydney AllenSydney Allen
Food Expeditor and Cashier at Mikuni Japanese Restaurant And Sushi BarFood Expeditor and Cashier at Mikuni Japanese Restaurant And Sushi Bar
Apinya BrilhartApinya Brilhart
Kitchen Prep cook at Osan Japanese RestaurantKitchen Prep cook at Osan Japanese Restaurant
Larissa VazquezLarissa Vazquez
Food Runner at Imura Japanese RestaurantFood Runner at Imura Japanese Restaurant
Morgan StevensMorgan Stevens
Mid Market / SMB Sales Partner - Inside Sales at Verizon ConnectMid Market / SMB Sales Partner - Inside Sales at Verizon Connect
Aaron MitchellAaron Mitchell
Youth Leader at Kerry StakerYouth Leader at Kerry Staker