Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Mohamed Jama

Roxburgh Park ,VIC

Overview

4
4
years of professional experience

Work History

Crew Coach

Hungry Jacks
Epping, Australia
08.2024 - Current
  • Effectively communicating with kitchen and FOH staff to coordinate and prioritise tasks for a smooth workflow.
  • Trained crew members on operational procedures and customer service standards.
  • Assisted in scheduling shifts to ensure adequate staffing levels at all times.
  • Resolved customer complaints by providing effective solutions and support to crew members.
  • Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.

Cashier/inventory

Foodworks
Roxburgh Park, Australia
02.2022 - 12.2024
  • Restocking shelves, managing inventory, and ensuring products are neatly organized.
  • Assisting customers with inquiries, providing information about products, and addressing complaints or issues.
  • Navigating busy periods taught me to remain calm under pressure, ensuring efficient operations and customer satisfaction.
  • Handled cash, credit, and gift card transactions accurately during shifts.

Volunteer

Amssa
North Melbourne, Australia
12.2021 - 01.2022
  • Participated in organizing fundraisers and other events.
  • Attending in person meetings and presenting ideas.
  • Collecting and counting money.

Education

Current Vce Yr 12 Student -

Ilim College Kiewa Campus
Melbourne, VIC

Skills

  • Bilingual
  • Punctual
  • Multi-tasking skills
  • Able to work well under pressure
  • Able to work well and cooperate with others
  • Fast learner
  • Great listener
  • Customer service
  • Cash handling
  • Pricing and shelf labeling

Availability

Available Mon-Fri (4pm-1:30am), Available all day Sat-Sun, Available all day during school holidays and public holidays

References

References available upon request.

Timeline

Crew Coach

Hungry Jacks
08.2024 - Current

Cashier/inventory

Foodworks
02.2022 - 12.2024

Volunteer

Amssa
12.2021 - 01.2022

Current Vce Yr 12 Student -

Ilim College Kiewa Campus

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Mohamed Jama