Mohamed Jama
Roxburgh Park ,VIC
Overview
4
4
years of professional experience
Work History
Crew Coach
Hungry Jacks
Epping, Australia
08.2024 - Current
- Effectively communicating with kitchen and FOH staff to coordinate and prioritise tasks for a smooth workflow.
- Trained crew members on operational procedures and customer service standards.
- Assisted in scheduling shifts to ensure adequate staffing levels at all times.
- Resolved customer complaints by providing effective solutions and support to crew members.
- Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.
Cashier/inventory
Foodworks
Roxburgh Park, Australia
02.2022 - 12.2024
- Restocking shelves, managing inventory, and ensuring products are neatly organized.
- Assisting customers with inquiries, providing information about products, and addressing complaints or issues.
- Navigating busy periods taught me to remain calm under pressure, ensuring efficient operations and customer satisfaction.
- Handled cash, credit, and gift card transactions accurately during shifts.
Volunteer
Amssa
North Melbourne, Australia
12.2021 - 01.2022
- Participated in organizing fundraisers and other events.
- Attending in person meetings and presenting ideas.
- Collecting and counting money.
Education
Current Vce Yr 12 Student -
Ilim College Kiewa Campus
Melbourne, VICSkills
- Bilingual
- Punctual
- Multi-tasking skills
- Able to work well under pressure
- Able to work well and cooperate with others
- Fast learner
- Great listener
- Customer service
- Cash handling
- Pricing and shelf labeling
Availability
Available Mon-Fri (4pm-1:30am), Available all day Sat-Sun, Available all day during school holidays and public holidays
References
References available upon request.
Timeline
Crew Coach
Hungry Jacks
08.2024 - Current
Cashier/inventory
Foodworks
02.2022 - 12.2024
Volunteer
Amssa
12.2021 - 01.2022
Current Vce Yr 12 Student -
Ilim College Kiewa Campus