Passionate reader who loves all things books, with experience in customer service and teamwork in many different settings. Takes any opportunity to recommend a book.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Crew Coach
Hungry Jacks
Ocean Grove, 3226
01.2025 - Current
Trained new crew members on operational procedures and customer service standards.
Assisted in maintaining a clean and organised work environment during peak hours.
Communicated effectively with team members to ensure smooth workflow during shifts.
Engaged with customers to enhance their dining experience through friendly service.
Assisted customers with product selection decisions according to individual needs.
Crew Member
Bellarine Adventure Golf
Wallington, 3221
04.2022 - 04.2025
Maintained cleanliness and organisation of the mini-golf course area.
Provided excellent customer service to enhance guest experiences.
Handled cash register transactions and processed payments accurately.
Set up and dismantled event areas for special occasions and groups.
Education
High School Diploma -
Kardinia International College
Bell Post Hill
10-2025
Bachelor of Film And Television (Honours) -
Swinburne University of Technology
Melbourne, Victoria, VIC
Skills
Customer service
Team building
Event coordination
Effective communication
Avid reader
Love recommending books to people
Friendly and approachable
Fluent in English and French, and learning Italian