Mohammed Khaleel
Rostering Coordinator
Greystanes
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
Rostering Coordinator
Ultimate Security Services
11.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Plan and coordinate all rostering requirements, ensuring all shifts are covered (Nationally).
- Monitor and report overtime nationally and manage fatigue in relation to rostering.
- Ensure currency of Site/Client Requirements on rostering software platforms.
Receptionist Administrator
Chemist Warehouse
05.2020 - 10.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
Reception Coordinator
QBE
01.2015 - 05.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Coordinated team communication, ensuring timely dissemination of important updates and announcements.
- Exhibited professionalism when dealing with sensitive information or situations involving confidentiality.
- Upheld high standards of accuracy while maintaining records pertaining to visitor logs or other relevant reception data.
- Maintained a welcoming environment with organized reception area, contributing to positive first impressions.
Receptionist
Pfizer
01.2016 - 01.2017
- Pharmaceutical Company
Customer service
Greystanes Woolworths
01.2015 - 01.2016
Casual volunteer
Chemist Direct Plus
01.2014 - 01.2015
Education
Master of Orthoptics -
University of Technology Sydney
Sydney, NSW 04.2001 -
Bachelor of Science -
Western Sydney University
Sydney, NSW 04.2001 -
Bachelor of Medical Science -
Western Sydney University
Parramatta, NSW 04.2001 -
Holroyd High School
Greystanes, NSW 04.2001 - 01.2013
Skills
Problem-solving
Data entry
Adaptability and flexibility
Time management
Teamwork and collaboration
Multitasking
Reliability
Excellent communication
Timeline
Rostering Coordinator
Ultimate Security Services
11.2021 - Current
Receptionist Administrator
Chemist Warehouse
05.2020 - 10.2021
Receptionist
Pfizer
01.2016 - 01.2017
Reception Coordinator
QBE
01.2015 - 05.2020
Customer service
Greystanes Woolworths
01.2015 - 01.2016
Casual volunteer
Chemist Direct Plus
01.2014 - 01.2015
Master of Orthoptics -
University of Technology Sydney
04.2001 -
Bachelor of Science -
Western Sydney University
04.2001 -
Bachelor of Medical Science -
Western Sydney University
04.2001 -
Holroyd High School
04.2001 - 01.2013
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