Mohd Suleman Ali
Sydney,NSW
Summary
Strong communication and interpersonal skills
Ability to work collaboratively in a team environment
Eager to learn and implement new techniques
Overview
10
10
years of professional experience
1
1
Certification
Work History
Uber Driver
Driving
Sydney
11.2019 - 09.2024
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Customer Service Representative
Greenmotion Car rentals
Sydney, NSW
08.2023 - 08.2024
- Provided personalized assistance to customers, leading to an increase in sales and customer loyalty
- Handled cash transactions and maintained accurate records of sales and inventory
- Trained new employees on customer service protocols and company policies
Car Rental Manager
Customer Service Represenative
Sydney
09.2019 - 09.2022
CCTV Technician
Technical Needs
India
09.2014 - 09.2019
- Resolved technical issues promptly, minimizing downtime for critical surveillance systems.
- Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
- Operated power drills, wire strippers, pliers and wire connectors to properly install and repair electronic equipment.
- Coordinated with other contractors at job sites to ensure timely completion of tasks without compromising safety standards.
Education
Diploma - business management
campbell institute
Sydney, NSWBachelor Of Mechanical Engineering - Mechanical Engineering
Noor College of Engineering And Science And Techno
Hyderabad 09.2016
Skills
- CCTV Systems
- Technical knowledge
- Installation skills
- Troubleshooting
- Networking skills
- Electrical Skills
- Attention to Details
- Communication Skills
Excellent verbal and written communication
Proficient in specific softwares
Strong problem-solving abilities
Ability to work effectively in a team
Time management and multitasking skills
Hard work
Certification
- Graduate Diploma in Business management
- Advance Diploma in leadership management
- Blue Card
- White Card
- Full driving license
Timeline
Customer Service Representative
Greenmotion Car rentals
08.2023 - 08.2024
Uber Driver
Driving
11.2019 - 09.2024
Car Rental Manager
Customer Service Represenative
09.2019 - 09.2022
CCTV Technician
Technical Needs
09.2014 - 09.2019
Diploma - business management
campbell institute
Bachelor Of Mechanical Engineering - Mechanical Engineering
Noor College of Engineering And Science And Techno