Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mollie Hedges

Newcastle NSW,NSW

Summary

I am a hardworking and highly motivated employee with skills that enable me to work well in a customer service environment. I have excellent time management and customer service skills, I work well in a fast past environment and always am looking to learn new skills. I will always put my best efforts into everything I do to ensure my work is completed at a high standard.

Overview

9
9
years of professional experience

Work History

Field Service Administrator

BIS Industries
Tomago, NSW
06.2023 - Current

Since starting my role at BIS, I have provided administrative support to the field service team by preparing and maintaining records, documents, and reports. Additionally, I do weekly payroll, invoicing, mining inductions, and medicals. I create work orders, order uniforms, and generate purchase orders. I also maintain a relationship with our customers and work closely with the admin manager and field service manager to ensure all areas of the field service team are organized. I believe this role at BIS has enabled me to advance my skills and knowledge in an administrative environment and will allow me to grow within the business.

Service Administrator

Crown Equipment
Beresfield , NSW
11.2019 - 06.2023

While working at Crown Equipment as the Service Administrator my key responsibilities are processing service job reports, pay roll, invoicing, allocation of jobs, creating purchase orders, emailing internal and external customers, assisting the admin manager, setting up customers and trucks, inductions and mining medicals, final costing of fleet customers, organising and maintaining documents, files and records.

This role has enabled me to challenge myself in all areas and I strongly believe that it has set me up well to move forward in my career.

Retail Assistant

Kmart
Beresfield, NSW
10.2015 - 11.2019

While working at Kmart I engaged positively with each customer, providing profession and polite support for all sales and service needs. I worked in a fast paced environment which allowed me to develop great communication skills and also frequently working in a team environment which I believe has positively impacted my career today.

Education

High School Diploma -

Jesmond Senior Campus
Newcastle, NSW
11.2018

Skills

  • Data entry
  • Customer service skills
  • The ability to work independently
  • Teamwork skills
  • Computer Proficiency
  • Attention to detail
  • Excellent communication skills
  • Great time management skills
  • Professionalism and a strong work ethic

Additional Information

Carol Monin

Admin Manager - Crown Equipment

0406 537 067

Tyler Graham

Co-Worker - Crown Equipment

0434 037 158

Timeline

Field Service Administrator

BIS Industries
06.2023 - Current

Service Administrator

Crown Equipment
11.2019 - 06.2023

Retail Assistant

Kmart
10.2015 - 11.2019

High School Diploma -

Jesmond Senior Campus
Mollie Hedges