Mollie Webb
Leongatha,VIC
Summary
Compassionate and dedicated individual eager to begin a career in disability support. Strong interpersonal skills combined with a genuine interest in enhancing the quality of life for individuals living with disabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Self-employeed
2024.01 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Crew Member
McDonald's
2023.11 - Current
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service.
- Worked well with teammates and accepted coaching from management team.
Bartender
McCartin's Hotel
2023.09 - 2024.02
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Receptionist
Hotel Du Vin
2022.09 - 2023.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Camp Counselor
Greene Family Camp
2022.06 - 2022.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Team Member
Sainsbury's
2021.04 - 2022.06
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Team Member
Woolworths
2019.01 - 2021.01
- Provided exceptional customer service, answering questions and helping customers locate items.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Team Member
McDonald's
2018.01 - 2018.11
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
Education
The Victorian Certificate of Applied Learning -
Elisabeth Murdoch College
Langwarrin, VIC12.2020
Certificate II - Front of House Hospitality
Chisholm Institute
Frankston, VIC12.2020
Certificate I - Front of House Hospitality
Chisholm Institute
Frankston, VIC12.2019
Skills
- Effective verbal and written communication skills
- Patience and understanding of different needs
- Working well under pressure
- Resilience
Certification
- Provide Responsible Service of Alcohol - Nov, 2023
Timeline
Support Worker
Self-employeed
2024.01 - Current
Crew Member
McDonald's
2023.11 - Current
Bartender
McCartin's Hotel
2023.09 - 2024.02
Receptionist
Hotel Du Vin
2022.09 - 2023.01
Camp Counselor
Greene Family Camp
2022.06 - 2022.08
Team Member
Sainsbury's
2021.04 - 2022.06
Team Member
Woolworths
2019.01 - 2021.01
Team Member
McDonald's
2018.01 - 2018.11
The Victorian Certificate of Applied Learning -
Elisabeth Murdoch College
Certificate II - Front of House Hospitality
Chisholm Institute
Certificate I - Front of House Hospitality
Chisholm Institute
- Provide Responsible Service of Alcohol - Nov, 2023