Mollie Webb
Leongatha,VIC
Summary
Compassionate and dedicated individual eager to begin a career in disability support. Strong interpersonal skills combined with a genuine interest in enhancing the quality of life for individuals living with disabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Self-employeed
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Crew Member
McDonald's
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service.
- Worked well with teammates and accepted coaching from management team.
Bartender
McCartin's Hotel
09.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Receptionist
Hotel Du Vin
09.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Camp Counselor
Greene Family Camp
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Team Member
Sainsbury's
04.2021 - 06.2022
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Team Member
Woolworths
01.2019 - 01.2021
- Provided exceptional customer service, answering questions and helping customers locate items.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Team Member
McDonald's
01.2018 - 11.2018
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
Education
The Victorian Certificate of Applied Learning -
Elisabeth Murdoch College
Langwarrin, VIC12.2020
Certificate II - Front of House Hospitality
Chisholm Institute
Frankston, VIC12.2020
Certificate I - Front of House Hospitality
Chisholm Institute
Frankston, VIC12.2019
Skills
- Effective verbal and written communication skills
- Patience and understanding of different needs
- Working well under pressure
- Resilience
Certification
- Provide Responsible Service of Alcohol - Nov, 2023
Timeline
Support Worker
Self-employeed
01.2024 - Current
Crew Member
McDonald's
11.2023 - Current
Bartender
McCartin's Hotel
09.2023 - 02.2024
Receptionist
Hotel Du Vin
09.2022 - 01.2023
Camp Counselor
Greene Family Camp
06.2022 - 08.2022
Team Member
Sainsbury's
04.2021 - 06.2022
Team Member
Woolworths
01.2019 - 01.2021
Team Member
McDonald's
01.2018 - 11.2018
The Victorian Certificate of Applied Learning -
Elisabeth Murdoch College
Certificate II - Front of House Hospitality
Chisholm Institute
Certificate I - Front of House Hospitality
Chisholm Institute
- Provide Responsible Service of Alcohol - Nov, 2023
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