Mona Sharma
Aubin Grove,WA
Summary
As a honed deli manager with over 13+ years of expertise, I am responsible for all the operations within the deli department and management of employees.
I effectively manage tasks such as: hiring, induction training, coaching, skill development, performance management, and staff rostering. My management ensures an unprecedented shopping experience for all the customers, achieving beyond the sales budget, high profit margins, and better labour goals by focusing on quality, freshness, and customer service.
Overview
15
15
years of professional experience
Work History
Deli Manager
Tucker Fresh IGA
12.2023 - Current
- Managing staff: Hiring, training, supervising, and evaluating employees
- Managing inventory: Ordering, receiving, storing, rotating, and wasting deli products
- Ensuring food safety: Setting and enforcing food safety and hygiene standards
- Providing customer service: Handling customer inquiries, complaints, and feedback
- Promoting sales: Creating and displaying menus and specials, and monitoring and reporting on sales, costs, and profits
- Ensuring compliance: Ensuring compliance with health, safety, and legal regulations
Deli Manager
Tucker Fresh IGA
04.2021 - 11.2023
- Implement and develop team structures and roles that enable the achievement of the companies objective
- Builds effective, diverse teams with appropriate competencies and skills
- Manage business performance objectives and outcomes
- Direct and coach the overall IGA management to achieve higher results within deli sales
- Assists business teams and functions to develop organisational unity
- Demonstrate leadership competencies and foster leadership skills across the business to increase workflow and efficiency.
Deli Manager
Supa Fresh IGA
03.2010 - 03.2021
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations
Education
Diploma - Certificate in Cookery
University of Punjab
IndiaSkills
- Customer service
- Team leadership & staff management
- Decision-making
- Staff training and development
- Documentation and reporting
- Good Computer Skills
Timeline
Deli Manager
Tucker Fresh IGA
12.2023 - Current
Deli Manager
Tucker Fresh IGA
04.2021 - 11.2023
Deli Manager
Supa Fresh IGA
03.2010 - 03.2021
Diploma - Certificate in Cookery
University of Punjab
Similar Profiles
Harnam BrarHarnam Brar
Nightfiller,Dairy Worker, Grocery at Tucker Fresh IGANightfiller,Dairy Worker, Grocery at Tucker Fresh IGA
Levinia RSureshLevinia RSuresh
Marketing Assistant at Tucker Fresh IGAMarketing Assistant at Tucker Fresh IGA
Jye GibbJye Gibb
Liquor Store Clerk at Michael's Fresh Food Market IGALiquor Store Clerk at Michael's Fresh Food Market IGA