Monica De Oliveira Alves
Chester Hill,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sunnyside/Smart Start
Chef
Chester Hill, NSW
03.2021 - 02.2025
- Working with children (WWCC).
- Food Handler Basics Certificate.
- Experience working for a large childcare centre.
- Be efficient, organized, and manage routines with ease.
- Ability to follow a 6-week rotating menu already in place.
- Developing and maintaining excellent relationships with children, families, staff, and sharing a passion for cooking with the children.
- Ensuring the highest standards of health and hygiene within the kitchen.
- Preparing morning tea, lunch, and afternoon tea.
- Proven ability to comply with and be responsible for safe health and hygiene practices in the preparation, serving, and storage of meals.
Priam Street Learning Centre
Casual Chef
Chester Hill, NSW
02.2018 - 12.2018
- Working with children (WWCC).
- Food Handler Basics Certificate.
- Experience working for a large childcare centre.
- Be efficient, organized, and manage routines with ease.
- Ability to follow a 6-week rotating menu already in place.
- Developing and maintaining excellent relationships with children, families, staff, and sharing a passion for cooking with the children.
- Ensuring the highest standards of health and hygiene within the kitchen.
- Preparing morning tea, lunch, and afternoon tea.
- Proven ability to comply with and be responsible for safe health and hygiene practices in the preparation, serving, and storage of meals.
Sunnyside
Chef
Chester Hill, NSW
02.2013 - 01.2016
- Working with children (WWCC).
- Food Handler Basics Certificate.
- Experience working for a large childcare centre.
- Be efficient, organized, and manage routines with ease.
- Ability to follow a 6-week rotating menu already in place.
- Developing and maintaining excellent relationships with children, families, staff, and sharing a passion for cooking with the children.
- Ensuring the highest standards of health and hygiene within the kitchen.
- Preparing morning tea, lunch, and afternoon tea.
- Proven ability to comply with and be responsible for safe health and hygiene practices in the preparation, serving, and storage of meals.
Sales Assistant/Store Manager
Cinch/Tattoo
Campsie, Bondi, Maroubra, Ryde, Bass Hill, NSW
02.2005 - 04.2010
- Greeted customers and provided assistance with product selection.
- Ticketed, arranged and displayed merchandise to promote sales.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers to determine wants or needs.
- Maintained cleanliness of the sales floor area at all times.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted customers with returns, exchanges and refunds.
Priceline
Sale Assistant
Seven Hills, NSW
06.1999 - 02.2005
- Informed customers about current promotions and discounts.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Described merchandise and explained use, operation and care.
- Greeted customers to determine wants or needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Chester Hill High
Chester Hill12-2000
Skills
- Ordering supplies
- Nutrition
- Food presentation
- Recipe development
- Hygiene standards
- Waste reduction
- Menu planning
- Kitchen organization
- Special diets
- Cooking techniques
- Recipe creation
- Supply ordering
- Cooking skills
- Food safety regulations and food handling certificate
- Kind and compassionate
- Parent communication
- Warm and friendly
- Friendly, positive attitude
- Customer service
- Relationship building
- Time management abilities
- Retail merchandising
- Problem-solving
- Friendly and helpful
- Returns and exchanges
- Teamwork
Affiliations
- I'm a team manager for N.R.L. Chester Hill Hornets Under-15s, and I've been managing for four years now as a manager I take good care of these 25 boys, and I take personal details to send through to the Canterbury Bulldogs; I do the live scoring, time sheets, and present their photo IDs
Accomplishments
- Employee of the Month
- Sales Award
- Best Dressed Award
Certification
- Working with children (WWCC)
- Food Handler Basic
- OCA-AIDE-REAL LIFE SERIES: Teacher's Aide Real Life Series
- OCA-TEACHERS AIDE, Aide Pathway
- OCA-Working with Children
- OCA-TEACHERSAIDSAMPLERTeachers:Aide Career Sampler
- OCA-ADAYINLFEOFTEACHAIDEA: A Day in the Life of a Teacher Aide
Languages
English
Full Professional
Portuguese
Professional
About Me
I'm a bright, shining, ethical worker, motivated, punctual, and a team player. I'm known as the kindest, bubbliest, most helpful, and happiest person, with a big smile at all times. I'm a quick learner and a dedicated hard worker, always up for new challenges. I'm happily married, with three beautiful kids, and a passion for working with children of all different ages, along with a real desire to help children with special needs, who will need my support
References
References available upon request.
Timeline
Sunnyside/Smart Start
Chef
03.2021 - 02.2025
Priam Street Learning Centre
Casual Chef
02.2018 - 12.2018
Sunnyside
Chef
02.2013 - 01.2016
Sales Assistant/Store Manager
Cinch/Tattoo
02.2005 - 04.2010
Priceline
Sale Assistant
06.1999 - 02.2005
Chester Hill High