Summary
Work History
Education
Skills
References
Timeline
Generic

Monica lual

KURUNJANG,VIC

Summary

Compassionate and dedicated support worker with excellent communication skills. Seeking a position to utilize my passion for helping others. Experienced in providing support to individuals with special needs, committed to helping them reach their full potential. Possessing a car and driver's license, available Monday to Friday. Strong organizational skills and a hardworking nature. Eager to secure an entry-level support worker position and contribute to the team's success in achieving company goals.

Work History

Positive Wellness Recovery Centre

Support Worker
05.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.

Pick Packer

Quest Personnel
  • Picking Customer orders, Voice picking, RF Scanning, Sorting, Packing, General warehouse duties
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Counted items to verify accuracy of orders.
  • Loaded and unloaded items from production line.

Support Worker

Deivian Care Services
  • Providing emotion support to patients and family members, Complete household tasks as needed, Food prep tailored to specific needs, Assist with shopping and attend appointments to assist if needed, Monitoring healthcare needs, Schedule routine for individual’s needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Warehouse Operator

Staff Australia
  • Utilizing tugger to move goods around area, Pallet stacking, Manually wrap pallets, Rf scanning to complete customer orders, Staging completed orders in designated lanes, Work against a pick rate
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.

Pick packer

TLH Services
  • Picking Customer orders, Unloading pallets for packing, Dispatch, Housekeeping, Utilize electronic devices to complete manual orders

Support worker

Independence Homecare
  • Providing emotion support to patients and family members, Complete household tasks as needed, Food prep tailored to specific needs, Assist with shopping and attend appointments to assist if needed, Monitoring healthcare needs, Schedule routine for individuals needs

Tusk Group

Pick Packing
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Education

WWCC -

01.2023

First aid and CPR -

Procon Training
01.2023

NDIS Working screen check -

01.2023

Police Check -

01.2023

Cert IV in Disability -

Advanced Education Australia
01.2018

Skills

  • Attention to detail
  • Passionate/Compassionate
  • Customer service
  • Ability to work autonomously
  • Organized
  • Reliable
  • Work Well Under Pressure
  • Problem-Solving
  • Time Management

References

Available upon request

Timeline

Positive Wellness Recovery Centre

Support Worker
05.2024 - Current

Pick Packer

Quest Personnel

Support Worker

Deivian Care Services

Warehouse Operator

Staff Australia

Pick packer

TLH Services

Support worker

Independence Homecare

Tusk Group

Pick Packing

WWCC -

First aid and CPR -

Procon Training

NDIS Working screen check -

Police Check -

Cert IV in Disability -

Advanced Education Australia

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Monica lual