MONTAYA HALL-SMALLWOOD
Sippy Downs
Summary
Highly motivated and dependable worker with hands-on experience in real estate reception, administration support, warehouse operations, and hospitality. Confident working in fast-paced environments and skilled in delivering strong customer service, clear communication, and reliable administrative support. Eager to continue developing professionally and contribute positively within a team-focused workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Receptionist & Administration Support
South Burnett Real Estate
Kingaroy, QLD
02.2026 - 05.2026
- Managed front desk operations in a busy real estate office with professionalism and efficiency
- Provided reception and administration support including filing, data entry, and document organisation
- Answered and directed incoming phone calls accurately and promptly
- Responded to client emails and general enquiries in a professional manner
- Supported real estate agents with daily administrative tasks and office coordination
- Organised appointments, schedules, and office records
- Welcomed clients and provided high-level customer service
- Maintained confidentiality when handling sensitive information
- Worked effectively in a fast-paced and high-demand environment
- Contributed to smooth daily office operations and team efficiency
Kitchen Hand
Kingaroy Hotel
Kingaroy, QLD
01.2023 - 01.2024
- Assisted with food preparation and general kitchen duties
- Maintained high hygiene and cleanliness standards
- Completed dishwashing and cleaning tasks efficiently
- Supported kitchen staff during busy service periods
- Followed food safety and workplace procedures
- Worked effectively under pressure in a fast-paced environment
- Demonstrated reliability and willingness to assist wherever needed
Packing & Picking Assistant
Easy 8
Kumbia, QLD
01.2020 - 01.2021
- Accurately picked and packed customer orders within set deadlines
- Prepared stock for dispatch and maintained inventory organisation
- Ensured accuracy and attention to detail in all orders
- Worked efficiently in a fast-paced warehouse environment
- Followed workplace health and safety procedures
- Supported team members to meet daily productivity targets
- Maintained a strong work ethic and reliability
Education
Completed Year 11 - undefined
Nanango State High School
QLDSkills
- Reception and front desk operations
- Administration support (filing, data entry, document handling)
- Customer service and client communication
- Professional phone and email handling
- Packing and picking orders
- Kitchen hand and hospitality support
- Food preparation and hygiene standards
- Microsoft Office and computer literacy
- Strong time management and organisation
- Ability to work under pressure
- Teamwork and communication skills
- Attention to detail and accuracy
- Reliability and strong work ethic
Certification
- Statement of Attainment (Real Estate Industry Training) – Completed
- Licensing requirements in progress
Timeline
Real Estate Receptionist & Administration Support
South Burnett Real Estate
02.2026 - 05.2026
Kitchen Hand
Kingaroy Hotel
01.2023 - 01.2024
Packing & Picking Assistant
Easy 8
01.2020 - 01.2021
Completed Year 11 - undefined
Nanango State High School