Morne Muller
Frankston
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
Work History
TFPC -3.1 for Metro
Activate Rail
01.2025 - Current
TFPC -3.1 for Metro
Track Protection Australia
01.2021 - Current
- TFPC -3.1 for Metro
- TFPC -3.2 for V-Line
- Worked on various projects WPA Cranbourne line up Grade, Metro tunnel, and GLU Gippsland line signal upgrade
Hand signaller
Programmed Skilled Workforce
01.2019 - Current
Traffic Management
Roar Road & Rail
01.2018 - Current
Customer Service Team Member
Complete Angler Retail Store
01.2018 - Current
- Day to day operation of a fishing tackle & hunting retail store
- Provide excellent customer service, advice and guidance
- Plan and manage all stock levels and deal with various sales reps, distributers and wholesalers
- Assist the store owner in setting and reaching sales targets
- Manage, direct and motivate other store staff
- Educate and train junior store staff
- Market store promotions on social media
- Publish fishing reports on social media and the store website
Customer Service Assistant / Manager
Gone Fishing
01.2007 - Current
- Excellent customer service
- Motivate and manage staff
- Order and control stock levels
Sales Rep
Nomad Sportfishing
01.2017 - 01.2018
- State wide travelling sales representative for the state of Victoria
- Maintain frequent contact with all clients to maintain and improve revenue and profit targets
- Provide excellent customer service, advice and guidance on several product lines
- Promote newly released products to existing clients
- Identify which competitor products will provides better margins with our product lines
- Key focus is to develop new business, signing up new clients
- Daily sales reporting to management via an online app
Customer Service Team Member
Complete Angler Rosebud
01.2014 - 01.2017
- Excellent customer service
- Order and control stock levels
- Reach sales targets
- Manage, direct and motivate staff
- Overseeing junior staff
- Write fishing report
Contractor
01.2012 - 01.2014
Owner / Operator
Fishing Fever
01.2008 - 01.2012
- Excellent customer service
- Manage, direct and motivate staff
- Delegate responsibilities
- Order and control stock levels
- Write fishing reports
- Guest speaker at fishing club presentations
Customer Service Assistant
Betta Electrical
01.2006 - 01.2007
Customer Service Assistant
Complete Angler
01.2002 - 01.2006
Education
Certificate - Retail Management
Tafe
01.2004
Certificate - Cooking
Tafe
01.1999
Secondary College -
Dr G.W Williams
01.1994
Skills
- Excellent at working autonomously and also leading and motivating a team
- Sixteen plus years' experience in retail customer service
- Highly organised and self-motivated
- Excellent communicator with an extremely positive attitude
- Flexible and adaptabled
- Attention to detail
- Flexible and adaptable
- Excellent communication
- Time management
- Multitasking Abilities
Hobbies and Interests
- Fishing
- Golfing
- Camping
- Cooking
- Travel
Professional Memberships
Victorian Game Fishing Club, 01/01/07
Timeline
TFPC -3.1 for Metro
Activate Rail
01.2025 - Current
TFPC -3.1 for Metro
Track Protection Australia
01.2021 - Current
Hand signaller
Programmed Skilled Workforce
01.2019 - Current
Traffic Management
Roar Road & Rail
01.2018 - Current
Customer Service Team Member
Complete Angler Retail Store
01.2018 - Current
Sales Rep
Nomad Sportfishing
01.2017 - 01.2018
Customer Service Team Member
Complete Angler Rosebud
01.2014 - 01.2017
Contractor
01.2012 - 01.2014
Owner / Operator
Fishing Fever
01.2008 - 01.2012
Customer Service Assistant / Manager
Gone Fishing
01.2007 - Current
Customer Service Assistant
Betta Electrical
01.2006 - 01.2007
Customer Service Assistant
Complete Angler
01.2002 - 01.2006
Certificate - Cooking
Tafe
Secondary College -
Dr G.W Williams
Certificate - Retail Management
Tafe
Similar Profiles
AMY BUCHTMANNAMY BUCHTMANN
TFPC 3.3 Metro and 3.2 V-line at Activate RailTFPC 3.3 Metro and 3.2 V-line at Activate Rail
MARIANO CHAVEZMARIANO CHAVEZ
Account Manager at Activate TalentAccount Manager at Activate Talent
Adele MackayAdele Mackay
Team Member at EKPE Activate GamesTeam Member at EKPE Activate Games
Colin MallettColin Mallett
Trainer/Assessor in the RV Industry at National Caravan Industry Training CollegeTrainer/Assessor in the RV Industry at National Caravan Industry Training College
Lal Ma NgaihLal Ma Ngaih
Production Team Member at Ice House SamplingProduction Team Member at Ice House Sampling