Mounika Polisetty
Tarneit
Summary
An enthusiastic graduate looking to explore opportunities around the world. I am currently pursuing Certificate III in Early Childhood Education and Care (CHC30121) and looking forward for volunteer work to enhance my knowledge and skills in Early Childhood Education. I previously had one year of experience, working as customer service associate in a convenience store, where I have exhibited Patience, attentive communication skills and problem solving skills which are ideal for a career as Early childhood Educator. I am keen to expand my knowledge, skills and work towards being a good Early childhood Educator.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
7 Eleven Store
03.2024 - 01.2025
- Developed customer oriented communication.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Regularly attend to 300 customers in 6 hour shifts and ensure customer satisfaction
- Responded to customer requests for products, services, and company information.
Volunteer
Rise of Youth
- Key member and one of the founders of a NGO named “Rise of Youth” which aim at empowering the school children in Indian Government schools.
- Worked with a team of 20 volunteers to train several school students on basic computer skills like Microsoft word, Excel, etc.
- Travelled along with a team of 10 people to tribal areas of the India, studied their situation and created a report on improving their standard of living.
Education
TAFE Course - Early Childhood Education And Care
Australian College of Profesional Studies
Werribee, VIC01-2026
Skills
- Patience
- Customer service
- Active listening
- Critical thinking
- Data entry
- Decision-making
Units in the course
CHCECE056 Work effectively in children's education and care
HLTWHS001 Participate in workplace health and safety
CHCECE035 Support the holistic learning and development of children
CHCECE031 Support children's health, safety and wellbeing
CHCECE033 Develop positive and respectful relationships with children
CHCECE034 Use an approved learning framework to guide practice
CHCECE038 Observe children to inform practice
CHCECE036 Provide experiences to support children's play and learning
CHCECE032 Nurture babies and toddlers
CHCECE055 Meet legal and ethical obligations in children's education and care
CHCECE037 Support children to connect with the natural environment
CHCECE030 Support inclusion and diversity
CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander peoples' cultures
CHCPRT001 Identify and respond to children and young people at risk
HLTAID012 Provide First Aid in an education and care setting
Timeline
Customer Service Representative
7 Eleven Store
03.2024 - 01.2025
Volunteer
Rise of Youth
TAFE Course - Early Childhood Education And Care
Australian College of Profesional Studies
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