Mubina Akter
Summary
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Food and Beverage Attendant
Minto Fish and Chips
Minto, NSW
05.2026 - Current
- Serving food and beverages promptly, ensuring customer satisfaction.
- Maintaining cleanliness dining area during service hours to enhance customer experience.
- Preparing food items according to menu specifications.
Kitchen Hand & Customer Service Assistant
Shapla Sweets
Ingleburn , NSW
05.2026 - Current
- Preparing ingredients for desserts and sweets following health and safety guidelines.
- Decorating pastries for customer orders and serving customers.
- Maintaining cleanliness of kitchen areas, including floors, counters, and equipment.
Customer Service Representative
Dhaka Mart
Dhanmondi, Dhaka
12.2025 - 04.2026
- Serving customers with product inquiries and order placements.
- Resolving customer complaints through effective communication and problem-solving.
- Processing returns and exchanges following company policies and procedures.
- Sanitising the front area and Changing the bin and filling the groceries and drinks.
Education
Bachelor of Arts - Social Sciences
National University
Feni, Chittagong 04.2019 - 06.2023
H.Sc - Business Studies
Feni Government College
04.2016 - 06.2018
Skills
- Food preparation
- Customer service
- Kitchen sanitation
- Menu execution
- Negotiation
- Leadership
- Teamwork
Timeline
Food and Beverage Attendant
Minto Fish and Chips
05.2026 - Current
Kitchen Hand & Customer Service Assistant
Shapla Sweets
05.2026 - Current
Customer Service Representative
Dhaka Mart
12.2025 - 04.2026
Bachelor of Arts - Social Sciences
National University
04.2019 - 06.2023
H.Sc - Business Studies
Feni Government College
04.2016 - 06.2018