Muhammad Sargana
Campbellfield,Victoria
Summary
Personable and dedicated with knack for providing excellent customer service and maintaining welcoming store atmosphere. Possesses knowledge of inventory management and point-of-sale systems, along with skills in communication and problem-solving. Aims to enhance customer satisfaction and streamline store operations.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Melbourne Fresh Meats
09.2023 - Current
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Crew Member
Hungry Jacks
06.2024 - 01.2025
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests..
- Assisted in inventory management, regularly checking stock levels and ordering necessary supplies for smooth kitchen operations.
Crew Member
Eljannah
11.2023 - 07.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Darul Ulum College
Fawkner11-2024
Skills
- Cash register operation
- POS system operation
- Flexible schedule availability
- Cash handling accuracy
- Upselling strategies
- Complaint handling
- Multitasking
- Attention to detail
- Adaptable and flexible
Timeline
Crew Member
Hungry Jacks
06.2024 - 01.2025
Crew Member
Eljannah
11.2023 - 07.2024
Retail Assistant
Melbourne Fresh Meats
09.2023 - Current
High School Diploma -
Darul Ulum College
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