Muhammad Waseem
Bass Hill,NSW
Summary
Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Console Operator
7-eleven
07.2023 - 02.2024
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Observed and reported suspicious activities and persons.
- Maintained spreadsheets of data across multiple systems.
- Utilized source control systems to manage software development cycle.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Receptionist
Kebab Shop
02.2023 - 08.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Organized, maintained and updated information in computer databases.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Master of Science -
Aih Collage
Sydney, NSWMaster of Science -
University of Wollongong
Wollongong, NSW2023
Skills
- Customer Service
- Security Updates
- Computer Terminal Operations
- Operational Documentation
- Scripting Languages
- Numerical Data Analysis
- Server Support
- Data Entry
Muhammad Waseem
Demonstrated success in maintaining composure and effectiveness in the face of competing and complex demands, Critical Thinking, Teamwork, Strong decision maker, Complex problem solver, Patience, Leadership, Service-focused, Three months diploma of MS world, Master In Physics( University of Wollongong), I have 3 month experience of pizza making.
Working Rights
I have a temporary visa (Student Visa)
Personal Information
- Father's Name: Muhammad Tufail
- Date of Birth: 02/16/1998
- Marital Status: Unmarried
Certification
- Licensed (Full NSW Driving Licensed)
Timeline
Console Operator
7-eleven
07.2023 - 02.2024
Receptionist
Kebab Shop
02.2023 - 08.2023
Master of Science -
Aih Collage
Master of Science -
University of Wollongong
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