Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Muhammad Amin ZAID

ST LUCIA

Summary

Dynamic and results-driven As a public relations enthusiast, I have gained leadership experience, serving as the chairperson for the Queensland Chapter of the Malaysian Student Council of Australia. Proven track record in coordinating and managing events, leading teams, and fostering strong communication between stakeholders. Adept at building relationships, managing public perception, and driving successful outreach efforts.

Overview

4
4
years of professional experience

Work History

Cleaner at University of Queensland (Casual Job)

Queyclean (Previously under SPOTLESS Downer Group)
St Lucia
07.2024 - Current
  • Provided high-quality cleaning services to the University of Queensland properties, consistently meeting cleanliness and hygiene standards.
  • Adhered to company protocols and safety regulations while ensuring efficient and effective operations.

Dishwasher (Casual Job)

MADO Turkish Restaurant
South Brisbane
11.2023 - Current
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Developed great team spirit with other personnel by communicating their needs during operational hours.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Junior Night-time Baker (Part-time Job)

The Bread Hound
St Lucia
11.2023 - 02.2024
  • Adapted to changing demand levels, showing the ability to manage challenging changes without losing quality.
  • Efficiently managed time to fulfill production schedules, to deliver fresh baked goods on time.
  • Collaborated with a diverse team of bakers, communicating effectively to coordinate tasks and streamline workflow for optimal efficiency during night shifts.

Data Entry Administrator (Full-time Job)

E-FMX (International Courier Company)
Shah Alam
08.2022 - 02.2023
  • Provided support to the heads of operations in ensuring that warehouse workers met performance standards and maintained organisational efficiency.
  • Assisted with responding to daily emails and inquiries related to the operations department, ensuring efficient communication and timely resolution of issues.
  • Analysed and resolved issues related to shipments arriving at the warehouse, while ensuring effective communication with all relevant stakeholders regarding it, to facilitate smooth operations.

Human Resources Recruiter (Internship)

Lapasar (E-Commerce Company)
Shah Alam
08.2021 - 10.2021
  • Managed recruitments and had full control of intern hiring for any departments in the company, able to hire more than 10 interns who satisfied the needs of the heads.
  • Created hiring posters for all types of recruitment for Human Resources Executives using Canva.
  • Managed the welfare of all interns as the sole intern caretaker, especially regarding their interests, such as allowances and leaves.

Education

Bachelor in Communication - Public Relations

The University of Queensland
Saint Lucia, QLD
12-2024

Diploma - English Communication

MARA Professional College
Pahang, Malaysia
12-2021

Skills

  • Public relations
  • Social media marketing
  • Content creation
  • Project management
  • Crisis Management
  • Research analysis

Accomplishments

Project Director of HALUAN Malaysia Identity, Empowerment, and Volunteerism 2018 (Central Zone)

  • Led humanitarian volunteer initiatives, organising food distribution and house cleaning for disadvantaged communities to promote social responsibility and community welfare. Additionally, managed and coordinated a learning trip for 50 students to northern Malaysia, facilitating educational visits to schools and fostering cultural and knowledge exchange. Provided strong leadership and direction to the team, ensuring the smooth execution of projects while maintaining strong partnerships with local communities and stakeholders.

Chairperson of the Malaysian Student Council of Australia 2024/2025 (Queensland State Chapter)

  • As the Chairperson for Malaysian students in Queensland, Australia, I liaised with Education Malaysia Australia (EMA) and MASCA National to enhance student welfare and engagement. I led and managed the MASCA Queensland Council of 28 members, guiding the team to achieve its shared vision through strong leadership, integrity, and effective collaboration with external partners. Additionally, I supported council members in reaching their full potential by setting clear expectations, fostering accountability, and ensuring seamless coordination with key stakeholders.

Project Director of Muafakat Games, Brisbane 2025

  • Collaborated with committee members to develop strategic plans and objectives for Muafakat, while leading meetings, setting agendas, and ensuring effective communication. Delegated tasks based on expertise and interests, and oversaw logistical planning, including venue selection, transportation, and technical requirements. Worked closely with all departments to meet participant and attendee needs, developed proactive risk mitigation strategies, and ensured contingency plans were in place to address operational, safety, and reputational risks, ensuring the event's success.

Timeline

Cleaner at University of Queensland (Casual Job)

Queyclean (Previously under SPOTLESS Downer Group)
07.2024 - Current

Dishwasher (Casual Job)

MADO Turkish Restaurant
11.2023 - Current

Junior Night-time Baker (Part-time Job)

The Bread Hound
11.2023 - 02.2024

Data Entry Administrator (Full-time Job)

E-FMX (International Courier Company)
08.2022 - 02.2023

Human Resources Recruiter (Internship)

Lapasar (E-Commerce Company)
08.2021 - 10.2021

Bachelor in Communication - Public Relations

The University of Queensland

Diploma - English Communication

MARA Professional College
Muhammad Amin ZAID