Muhammad Zain Ul Abideen Noaman
Epping
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
Overview
3
3
years of professional experience
Work History
Waiter and Kitchen Hand
Punjab Indian Restaurant
2023.04 - 2024.05
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Sales Representative
Men's Casual Wear
2022.07 - 2023.02
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Customer Service
Apparelbay.pk
2022.02 - 2022.07
- Enhanced client retention with exceptional customer service, building strong relationships.
- Directed cleaning, restocking, and customer service activities.
- Enhanced visitor experience by providing friendly and informative customer service.
- Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
- Provided excellent customer service by addressing concerns and answering inquiries promptly.
Hospitality Worker
Hotel Mehran
2021.09 - 2022.01
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Education
Bachelor of Science - Information Technology
RMIT University
Melbourne, VIC12.2025
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Team
- Cash Handling
- Table Setting
- Guest Relations
- Sales Techniques
- Bill computation
- Salesmanship
- Team Player
References
Provided upon request.
Timeline
Waiter and Kitchen Hand
Punjab Indian Restaurant
2023.04 - 2024.05
Sales Representative
Men's Casual Wear
2022.07 - 2023.02
Customer Service
Apparelbay.pk
2022.02 - 2022.07
Hospitality Worker
Hotel Mehran
2021.09 - 2022.01
Bachelor of Science - Information Technology
RMIT University
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