My Nguyen
Parafield Gardens
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
6
6
years of professional experience
Work History
Waitress
Kickin'inn
03.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress, Customer Service
Mobara and Ipho
09.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waitress, Customer Service
888 restaurant
04.2022 - 09.2022
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter, Customer Service
Sunshine Bar & Grill
09.2021 - 04.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Nail Worker/cashier
Yame Nails
12.2020 - 05.2021
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cashier
Para Hills Hot Bread Bakery
01.2019 - 12.2019
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Education
Diploma of Nursing - Health
Open Colleges School of Health
Parafield Gardens, SA01-2026
Skills
- Quick Learning
- Problem-Solving
- Communication
- Customer service
- Team collaboration
- Reliability and punctuality
Leadership Experience
At my previous school I was fortunate enough to be a part of the student representative council. I had a good time contributing and leading fun activities to improve the student’s experience at school alongside other members of our council.
Languages
Vietnamese
Native or Bilingual
Timeline
Waitress
Kickin'inn
03.2024 - Current
Waitress, Customer Service
Mobara and Ipho
09.2022 - 03.2024
Waitress, Customer Service
888 restaurant
04.2022 - 09.2022
Waiter, Customer Service
Sunshine Bar & Grill
09.2021 - 04.2022
Nail Worker/cashier
Yame Nails
12.2020 - 05.2021
Cashier
Para Hills Hot Bread Bakery
01.2019 - 12.2019
Diploma of Nursing - Health
Open Colleges School of Health
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