Myfanwy Caddey

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Worked independently on the front of house with little to no supervision.

• Poured beers, wine and other alcoholic drinks and served.

• Able to relay information about daily specials and shortages to customers in a polite and friendly manner.

• Took orders by person at tables as large as 20ppl, including starters, mains and desserts.

• Accurately used cash registers and card machines to charge customers.

• Excellent communication with customers to ensure accurate orders and satisfied customers.

• Independently opening and closing the cafe to an exceptional level

• Used a range of alternative milks and precision coffee machine to make a large range of hot beverages.

• Delivered food and beverages to individual tables and maintaining pleasant and professional interactions with customers.