Summary
Work History
Education
Skills
Timeline
Generic

Nadia Bligh

Possum Way Kew ,Nsw

Summary

Track record in enhancing customer satisfaction and streamlining operations, demonstrated at Moorland Cottage Cafe. Skilled in complaint handling and quality control, adept at maintaining high service standards. Excelled in fast-paced environments, achieving significant improvements in customer service and operational efficiency. Possesses strong computer and listening skills, ensuring meticulous attention to detail and effective time management.

Work History

Mcdonalds Taree Service Centre

  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise.
  • Upsold additional products and services to increase revenue.

Cafe Worker

Moorland Cottage Cafe
11.2023 - 02.2024
  • Maintained clean and attractive product displays to entice customer purchases.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

No Degree - High School

Camden Haven High School
Kew, NSW

No Degree -

Manning Valley Anglican College
Cundletown, NSW
2022

No Degree - Primary School

Kendall Public School
Kendall, NSW
2021

Skills

  • Complaint Handling
  • Customer Service
  • Quality Control
  • Computer Skills
  • Listening Skills
  • Attention to Detail
  • Time Management

Timeline

Cafe Worker

Moorland Cottage Cafe
11.2023 - 02.2024

Mcdonalds Taree Service Centre

No Degree - High School

Camden Haven High School

No Degree -

Manning Valley Anglican College

No Degree - Primary School

Kendall Public School
Nadia Bligh