Nadia Lee
58c Norman St, Innaloo,WA
Summary
Dedicated and compassionate professional with a proven ability to thrive in both team settings and independent work. Strong organizational abilities and a calm, empathetic approach. Committed to delivering quality results, providing support to others, and consistently meeting deadlines.
Overview
8
8
years of professional experience
Work History
Personal Care Worker
Right at Home
09.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
All Rounder
Wave Rock Hotel Motel
04.2024 - 09.2024
- Provided a welcoming and friendly nature.
- Delivered excellent customer service.
- Maintained good personal and food hygiene standards.
- Demonstrated flexibility and teamwork.
- Managed physical activity for long periods.
- Exhibited resilience and the ability to work under pressure.
Outpatient Referrals/Medical receptionist
The Melbourne Clinic
10.2023 - 03.2024
- Processed referrals from GP practices.
- Handled queries from GP practices and patients regarding referral status.
- Conducted admin triage of referrals to ensure key information was included.
- Maintained up-to-date knowledge of procedures.
- Answered phone calls and scheduled appointments.
- Processed payments and maintained financial records.
- Managed medical records and filing.
Healthcare Assistant
Servisource Healthcare
02.2023 - 09.2023
- Provided overall patient care and maintained confidentiality.
- Ensured effective handovers and patient care discussions.
- Delivered person-centered care tailored to individual needs.
- Assisted patients with ADLs and followed therapy plans for dementia and behavioral issues.
- Observed and reported changes in patients’ conditions.
Bartender/Waitress
GG’ Bar
09.2021 - 02.2023
- Multitasked and worked effectively as part of a team.
- Provided quick and friendly service under pressure.
- Performed physical tasks and worked long hours.
Healthcare Assistant
Servisource Healthcare
03.2018 - 09.2021
- Monitored patients’ vital signs and assisted nurses.
- Provided compassionate care for dementia/Alzheimer’s patients.
- Delivered person-centered care.
Healthcare Assistant
Hazel Hall Nursing Home
09.2016 - 08.2017
- Assisted with personal daily living tasks (e.g., washing, dressing, feeding).
- Communicated effectively with patients, relatives, and colleagues.
- Assisted with clinical duties and promoted positive health.
- Ensured infection prevention and control, and provided comfort and safety.
Education
QQI Level 5 Certification - Nursing Studies
Marino College of Further Education
01.2016
Leaving Certificate -
St. Mary’s Secondary School
Edenderry, Co. Offaly01.2015
Skills
- Multitasking
- Communication
- Attention to Detail
- Adaptability
- Empathy
- Decision-Making
References
- Jodie Baillie, Direct Manager, Wave Rock Hotel Motel, 0427565416
- Terecia Dwyer, Direct Manager, The Melbourne Clinic, Terecia.Dwyer@healthscope.com.au, 0407054370
- Ancy Chacko, Direct Manager, Ofalia House Community Nursing Unit, Ireland, Ancy.chacko@hse.ie
Timeline
Personal Care Worker
Right at Home
09.2024 - Current
All Rounder
Wave Rock Hotel Motel
04.2024 - 09.2024
Outpatient Referrals/Medical receptionist
The Melbourne Clinic
10.2023 - 03.2024
Healthcare Assistant
Servisource Healthcare
02.2023 - 09.2023
Bartender/Waitress
GG’ Bar
09.2021 - 02.2023
Healthcare Assistant
Servisource Healthcare
03.2018 - 09.2021
Healthcare Assistant
Hazel Hall Nursing Home
09.2016 - 08.2017
QQI Level 5 Certification - Nursing Studies
Marino College of Further Education
Leaving Certificate -
St. Mary’s Secondary School
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