Nadine Essery
Ballarat,Victoria
Summary
Proven leader in the hospitality sector, notably at Grill'd Healthy Burgers, where I spearheaded initiatives to elevate sales through community engagement and customer satisfaction. Expert in inventory management and staff development, I significantly reduced costs by minimizing waste. My ability to establish strong team rapport and efficiently manage resources has consistently enhanced operational efficiency and profitability.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Grill'd Healthy Burgers
10.2019 - 06.2024
- Boost production of sales to achieve higher revenue growth. Done by engaging with the local community, and upholding customer satisfaction.
- Implemented process improvements that reduce wastage, resulting in cost savings for the restaurant.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Conducted weekly and monthly stocktakes to oversee inventory levels.
- Completed weekly staff rosters, keeping below the target labour percentage.
- Established rapport with guests through personalized interactions that led to repeat business.
- Coordinated special events and promotions, drawing in new customers and increasing revenue.
Team Member
KFC Restaurant
10.2016 - 11.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of International Relations - Global Studies
La Trobe University
Melbourne, VIC06.2026
Certificate IV in Property Services (Real Estate) -
Real Estate Institute of Victoria
Camberwell, VIC10.2019
Skills
- Shift Management
- Food Safety Compliance
- Staff Training and Development
- Scheduling and labor control
- Inventory Management
- Recruitment and hiring
- Customer Assistance
- Restaurant Operations
References
Shea Alexander- Restaurant Manager
Contact Information:
Mobile 0466 352 950
Email Sheavaughan@hotmail.com
Nishanth Kuraparthi- Growth Coach
Contact Information:
Mobile 0481 331 011
Email Nishk0203@gmail.com
Ryan Ohanian- Assistant Manager
Mobile 0455 996 287
Email Ryan.ohanian@outlook.com
Timeline
Assistant Restaurant Manager
Grill'd Healthy Burgers
10.2019 - 06.2024
Team Member
KFC Restaurant
10.2016 - 11.2018
Bachelor of International Relations - Global Studies
La Trobe University
Certificate IV in Property Services (Real Estate) -
Real Estate Institute of Victoria
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