Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NAHID AHMED SHAWON

Moonah,TAS

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

2
2
years of professional experience

Work History

Team Member

Coles
03.2024 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.


Sales Assistant

Just Jeans
07.2023 - 01.2024
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

SALES ASSISTANT

JD SPORTS
08.2023 - 12.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE -

UNIVERSITY OF TASMANIA
Hobart
06.2026

Skills

  • Stock Management
  • Product Merchandising
  • Customer Needs Assessment
  • Opening and Closing Procedures
  • Point of Sale
  • Sales Expertise
  • Attention to Details
  • KPI chase
  • Sales Target completing
  • Sales expertise
  • Goal-Oriented
  • Retail Merchandising

Accomplishments

  • Became "Team Member of the month" by completing every task in Black Friday and Boxing Day with full accuracy and efficiency in JD Sports
  • Became the "Best Sales Person" of the month at Just Jeans by upselling products to the customer and meet the monthly sales target.

Timeline

Team Member

Coles
03.2024 - Current

SALES ASSISTANT

JD SPORTS
08.2023 - 12.2023

Sales Assistant

Just Jeans
07.2023 - 01.2024

BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE -

UNIVERSITY OF TASMANIA

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NAHID AHMED SHAWON