NAHID AHMED SHAWON
Coles
Moonah,TAS
2
years of professional experience
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Work History
Team Member
2 Years 7 Months- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sales Assistant
6 Months- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
SALES ASSISTANT
4 Months- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
Education
BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE
Skills
Stock Management
Product Merchandising
Customer Needs Assessment
Opening and Closing Procedures
Point of Sale
Sales Expertise
Attention to Details
KPI chase
Sales Target completing
Sales expertise
Goal-Oriented
Retail Merchandising
Accomplishments
- Became "Team Member of the month" by completing every task in Black Friday and Boxing Day with full accuracy and efficiency in JD Sports
- Became the "Best Sales Person" of the month at Just Jeans by upselling products to the customer and meet the monthly sales target.
Timeline
Team Member
Coles
03.2024 - CurrentRead More
SALES ASSISTANT
JD SPORTS
08.2023 - 12.2023Read More
Sales Assistant
Just Jeans
07.2023 - 01.2024Read More
UNIVERSITY OF TASMANIA
BACHELORS IN INFORMATION ANF TECHNOLOGY CANDIDATE
Read More