Nakkia Waia
Gold Coast,QLD
Summary
I am highly effective and accommodating to customer needs whilst being friendly, punctual and confident. I am an enthusiastic team player with exceptional customer-oriented skills and excellent interpersonal communication. It is important to be focused and successful at multi-tasking and delivering prompt and friendly service to all customers and staff. I always maintain a positive attitude and a great sense of humour bringing a strong work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mobile Food Service
Premier Food Trucks
Yatala, Qld
04.2024 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Completed routine maintenance and repair on the work vehicle.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Appointment Setter
Apex renewables
Coomera, Qld
04.2022 - 03.2023
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
- Warm leads and cold calling, rebuttal training.
- Scheduled and confirmed appointments.
Apprentice Hairdresser
Oscar Oscar
Robina, QLD
07.2018 - 10.2020
- Worked with senior stylists to create showcase hairpieces to gain professional salon experience and techniques.
- Created comfortable salon experiences for clients by offering drinks, snacks and chair adjustments throughout appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided friendly customer service throughout the entire appointment process.
- Attended workshops and in-service training to keep up-to-date on current cosmetology trends and techniques.
Education
High School Diploma -
Ormeau Woods State High School
Old11-2017
Skills
- Organisation and time management
- Teamwork and collaboration
- High-level customer service
- Calendar management
- Phone etiquette expert
- Reliable
Languages
English
Native/ Bilingual
Certification
Responsible Serving of Alcohol: RSA Certificate Cert II Hospitality
Cosmetic Tattoo Certificate
Valid Driver's licence
References
References available upon request.
Timeline
Mobile Food Service
Premier Food Trucks
04.2024 - Current
Appointment Setter
Apex renewables
04.2022 - 03.2023
Apprentice Hairdresser
Oscar Oscar
07.2018 - 10.2020
Responsible Serving of Alcohol: RSA Certificate Cert II Hospitality
Cosmetic Tattoo Certificate
Valid Driver's licence
High School Diploma -
Ormeau Woods State High School
Similar Profiles
Aza RosenbergAza Rosenberg
Marketing Manager at Premier Food TrucksMarketing Manager at Premier Food Trucks
Janissa Ashley Rose LascanoJanissa Ashley Rose Lascano
Receptionist at Premier Trucks Of NJReceptionist at Premier Trucks Of NJ
John DorringtonJohn Dorrington
Cook at Fahmi's Burger And Taco And Pizza Food TrucksCook at Fahmi's Burger And Taco And Pizza Food Trucks