Nana Zhang
Melbourne,Australia
Summary
Currently study in MITT (Mechanical Institute of Training and Technology) for Certificate IV in Automotive Mechanical Diagnosis. Looking for a part-time work as an automotive Mechanic trainee. Motivated with positive mindset and superior work ethic. Listens to directions and understands basic vehicle systems. Offering basic mechanical skills, safety awareness, and diligent nature.
Overview
7
7
years of professional experience
Work History
Waitress
Mr. Ramen San
05.2022 - 09.2024
- My duties include serving, order taking, cash handling, washing and cleaning
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with kitchen staffs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in training new waitstaff, ensuring excellent service levels were maintained at all times.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Trained new staff to uphold service standards, ensuring consistency in customer experience.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Automotive Mechanic's Apprentice
United Trade
01.2020 - 03.2022
- My duties include sales and marketing, car washing, automobile maintenance and auto detailing
- Maintained a clean and organized work environment, promoting workplace safety and reducing potential hazards for both staff and customers.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced vehicle, changed and topped off fluids and completed maintenance inspections.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Improved customer satisfaction by providing thorough vehicle inspections and timely maintenance services.
Bartender Apprentice
Stark Place Cafe
01.2020 - 07.2020
- My duties include serving, order taking, cash handling and kitchen hand at the bar section
- Closed out cash register and prepared cashier report at close of business.
- Effectively handled cash transactions and maintained accurate records of sales throughout shifts.
- Enhanced customer experience by providing friendly and attentive service.
- Boosted customer satisfaction by providing personalized recommendations for drink selections based on individual preferences and dietary restrictions.
Intern
Weibo Japan
12.2019 - 03.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Waitress
Bistro Goemon
10.2018 - 01.2019
- My duties include serving, order taking, cash handling, washing and cleaning
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress
Tetsujin
02.2018 - 10.2018
- My duties include serving, order taking, cash handling for both BBQ and Sushi section
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress/ Casher/ Shushi hand
Kenji Japanese restaurant
06.2017 - 10.2017
- My duties included kitchen hand (Japanese cuisine, desserts and sushi/ hand rolls), serving, order taking, cash handling, washing and cleaning
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Certificate IV - Automotive Mechanical Diagnosis
Mechanical Institute of Training And Technology
Melbourne, VIC06.2025
Certificate III - Light Vehicle Mechanical Technology
Mechanical Institute of Training And Technology
Melbourne, VIC10.2024
Bachelor of Business - Major in Banking and Finance
Monash University
09.2022
Skills
- Valid Driver's License (Manual/ Automatic/ Motorcycle)
- Customer service
- Strong multitasking
- Team Collaboration
- Changing tires, oil, fluid
- Replacing parts, filters
- Brake System Maintenance
- Vehicle Inspection
- Flexible Schedule
Personal Information
- Visa Status: Student Visa
- Available to work any day but Friday
- Flexible about the start and end times
Languages
Japanese
English
Chinese
Timeline
Waitress
Mr. Ramen San
05.2022 - 09.2024
Automotive Mechanic's Apprentice
United Trade
01.2020 - 03.2022
Bartender Apprentice
Stark Place Cafe
01.2020 - 07.2020
Intern
Weibo Japan
12.2019 - 03.2020
Waitress
Bistro Goemon
10.2018 - 01.2019
Waitress
Tetsujin
02.2018 - 10.2018
Waitress/ Casher/ Shushi hand
Kenji Japanese restaurant
06.2017 - 10.2017
Bachelor of Business - Major in Banking and Finance
Monash University
Certificate IV - Automotive Mechanical Diagnosis
Mechanical Institute of Training And Technology
Certificate III - Light Vehicle Mechanical Technology
Mechanical Institute of Training And Technology
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