Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nargis Osman

Wollert,VIC

Summary

Aspiring Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Retail Pharmacy Assistant

Chemist Warehouse
12.2022 - 04.2023
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Accounts Payable Assistant

AJ Scrapmetals
12.2021 - 11.2022
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reported financial data and updated financial records in ledgers and journals.

Education

Bachelor of Science - Pure Mathematics

Monash University
Clayton, VIC
11.2025

Skills

  • Order Documentation
  • POS System Operation
  • Supply Restocking
  • Team player
  • Proficient with computers and computer software's
  • Extensive customer service expertise

Languages

Persian
Limited Working
Pashto
Native or Bilingual

Timeline

Retail Pharmacy Assistant

Chemist Warehouse
12.2022 - 04.2023

Accounts Payable Assistant

AJ Scrapmetals
12.2021 - 11.2022

Bachelor of Science - Pure Mathematics

Monash University

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Nargis Osman