Summary
Overview
Work History
Education
Skills
Timeline
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Natalia Vera

Sylvania

Summary

My name is Natalia Vera, I am 17 years old. Some of my work traits consist of organisation and I am a dependable job-seeker. I am successful at managing multiple priorities with a positive attitude. I have great communication skills and can work good under pressure. I have experience with food handling, preparation point of sale transactions and am a reliable retail assistant. I have a willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Apprentice Hairdresser

Envy By Josie
10.2023 - Current
  • Delivered outstanding results under pressure during peak hours while maintaining composure.
  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hairdressers with colouring, and styling hair to maintain salon workflow efficiency.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Used social media platforms to promote salon and services.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.

Apprentice Hairdresser

Joselyn Bancs Hair
06.2023 - 10.2023
  • Developed strong relationships with clients through excellent communication and customer service skills.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Built strong relationships with team members and supervisors, fostering a positive work environment.

Fashion Retail Assistant (Casual / Holiday Period)

Novo Shoes
11.2022 - 01.2023
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.

Hospitality Worker (Casual)

Loukoumades Greek Street
10.2021 - 05.2023
  • Identified and resolved customer complaints concerning food.
  • Acknowledged outstanding staff performance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Cooked batches of food according to standard recipes.
  • Completed milkshakes, ice cream and desserts for customers.

Education

ROSA - Year 10 -

Sylvania High School
Sylvania, NSW

Certificate III Hairdressing

TAFE - Gymea, NSW

Skills

  • Food and Beverage Service
  • Time Management
  • Dependable and Cooperative
  • Multitasking Abilities
  • Building Customer Relationships and Loyalty
  • Customer Assistance
  • Teamwork and Collaboration
  • Organizational Skills

Timeline

Apprentice Hairdresser

Envy By Josie
10.2023 - Current

Apprentice Hairdresser

Joselyn Bancs Hair
06.2023 - 10.2023

Fashion Retail Assistant (Casual / Holiday Period)

Novo Shoes
11.2022 - 01.2023

Hospitality Worker (Casual)

Loukoumades Greek Street
10.2021 - 05.2023

ROSA - Year 10 -

Sylvania High School

Certificate III Hairdressing

TAFE - Gymea, NSW

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