Natalie Fox
Mount Gambier,SA
Summary
Motivated and driven individual with over 20 years of successful customer relations experience. Excellent communication skills and a abilities to problem solve with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Return to Work Specialist
Gallagher and Bassett
2022.06 - Current
- Helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life.
- Deliver personalised, empathetic face to face service for injured individual.
- Facilitate and attend regular face to face meetings with injured worker, employer, treating health practitioners and allied health professionals.
Correctional Officer
G4S
2021.09 - 2022.06
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Personal Trainer
Nat Fox Personal Training
2011 - 2021.09
- Successfully running own personal training business for over 10 years
- Successfully running own spin classes for over 2 year
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Duty Manager
Macs Hotel
2009 - 2014
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained financial accuracy when handling large amounts of money in revenue each day.
- Improved customer service rankings by resolving issues quickly and accurately.
Duty Manager
RSL
2006 - 2009
Dental Nurse/Receptionist
Dr Norm Erskine
2003 - 2006
Pharmacist Assistant
Gambier City Pharmacy
1998 - 2003
- Greeted customers and responded to questions in friendly and knowledgeable way
- Assisted pharmacy staff in preparing medications and filling orders
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Merchandised over-the-counter goods and rotated stock
- Received incoming supplies and stocked in correct locations
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Kept pharmacy counter and related areas clean, neat and organized
Education
Mount Gambier High School
Mount Gambier, SA1998
Skills
- Excellent communication
- Client retention skills
- Reliability
- Motivated and driven
- Problem solving skill and initiative
- Works well in team environment
Certification
- Certificate 3 in retail ( community pharmacy - marketing) - 2001
- Certificate 3 in fitness Tafe SA - 2010
- Certificate 4 in fitness Tafe SA - 2011
Referees
- Di Ind
Owner of Di-Monty Training solutions
Mount Gambier
0417 273 645
- Adam Nicholls
Operations Manager
Dean group of hotels
0432336590
- Noeleen Henley
Bupa Branch manager SA &WA
0447 261 390
Timeline
Return to Work Specialist
Gallagher and Bassett
2022.06 - Current
Correctional Officer
G4S
2021.09 - 2022.06
Personal Trainer
Nat Fox Personal Training
2011 - 2021.09
Duty Manager
Macs Hotel
2009 - 2014
Duty Manager
RSL
2006 - 2009
Dental Nurse/Receptionist
Dr Norm Erskine
2003 - 2006
Pharmacist Assistant
Gambier City Pharmacy
1998 - 2003
Mount Gambier High School
- Certificate 3 in retail ( community pharmacy - marketing) - 2001
- Certificate 3 in fitness Tafe SA - 2010
- Certificate 4 in fitness Tafe SA - 2011
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