Natasha Boyd
Brisbane,QLD
Summary
Accomplished portfolio of workplace skills and experience - a high level of organisation and administration proficiency. An ability to work autonomously, display attention to detail and competency with computer-based systems/platforms or content creation. Observant and creative, with demonstrated ability to adapt well under pressure, speak publicly and learn quickly. Respectful and accountable. Carrying eagerness to learn new things and share knowledge with others. A cultivated emotional intelligence helps provide support to any team, welcome feedback and initiate communications.
Overview
12
12
years of professional experience
Work History
Yoga Pilates Teacher
Self Employed
02.2019 - 05.2023
- Passionate about learning - committed to continual improvement.
- Delivered knowledgeable instruction in varying disciplines at varying locations - private or commercial.
- Created curriculum, community classes, courses, workshops and events that meet student diversity.
- Knowledgeable in chakra, meridian and anatomy systems, concentration and mindful meditation, breathing techniques, aromatherapy or trauma informed practice for PTSD.
- Self-managed business administration, data entry, bookkeeping, social media - content creation, social media - management, marketing, community collaboration, engagement, website design, photography.
- Live recorded or streamed videos through online systems and conferencing software.
- Coaching teachers and students independently.
- Participated in mentorship programs for continued education, growth and development.
- Proven ability to learn quickly and adapt to new situations.
- Work flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in teams, providing support and guidance.
- Self-motivated - strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Manage time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in projects - demonstrated ability to work collaboratively and effectively.
Administration Assistant
Brisbane City Council
08.2022 - 01.2023
- Assisted direct manager and employees relating to operations and support services.
- Provided technical and general administration, office and clerical support to all council departments.
- Maintained safe, clean, clear and productive workspace environments.
- Raised purchase orders and procured goods and services.
- Responsible for confidential and time sensitive material.
- Displayed knowledge of field concepts, practice, and procedures.
- Letterbox Team: data entry, faxing, filing, map-design, printing, copying, car-delegation or communications with field team.
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated Microsoft Excel spreadsheets and databases to track, analyze, and report data and customer details.
- Consulted with leadership to identify processes requiring improvement.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures and wellbeing practice.
- Processed orders accurately and within agreed timeframes to meet service standards.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Effective liaison ensuring all duties were completed accurately and delivered timely with high quality.
- Ability to plan and accomplish goals using creativity.
- Tagging AI in Adobe and Word documents in Microsoft.
- Provided Corporate Reception, Events and Venues support.
Student Administration Officer
Stretch Yoga
06.2019 - 10.2021
- First point of call and support service provider for Stretch studio clients and academy students.
- Provided educated and timely advice to students and clients.
- Processed documentation in relation to admissions, enrolments, assessments and room or equipment hire.
- Sound knowledge of industry specific insurance and registration policies and procedures.
- Marked assignments; provided feedback and support.
- Maintained accurate records, managed files and Excel spreadsheets.
- Reception operations; calls, postage, retail and sales.
- Studio cleaning, aromatherapy and general upkeep.
- Created and managed online and internal advertising.
- Liaised with administration team, external clients, teachers and senior instructors.
- Emergency cover teacher.
- Confident use of Spotify, Microsoft, livestream platforms, Apple or Android devices.
Marketing Coordinator/Customer Service Representative
Metagenics
02.2017 - 03.2018
- Upheld quality control policies and procedures.
- Maintained knowledge of industry guidelines, policies and practices.
- Handled fast-paced inbound customer service inquires promptly and positively.
- Provided outstanding service to customers.
- Relayed feedback to cross-functional teams to improve products and services.
- Organised client contracts, records and reports.
- Provided IT support services.
- Initiated digital and design projects, co-coordinating design versions and liaising between teams.
- Proof-read and edited online and manual content before organising publication and print.
- Allocated and distributed market and trade materials to national sales teams.
- Trained new employees for customer service.
- Training and hand over to newly appointed Marketing Co-coordinator.
Product Trainer Merchandise Manager
Swisse Wellness
03.2011 - 10.2016
- Area manager for Chemist Warehouse and Priceline stores in NSW and ACT.
- Product trainer and facilitator for large and small, regional and metropolitan events for NSW, ACT, TAS and QLD.
- Increased sales by 10-15% through customer service, training and merchandising.
- Assessed purchasing needs and reviewed in-store sales.
- Placed prices and descriptive signage to enhance displays and promote items.
- Generated reductions in product loss by monitoring stock rotation regularly.
- Reviewed supply and aging inventory to forecast purchasing needs.
- Worked with stores to produce local marketing and advertising, product sampling and to co-ordinate events.
- Retail and practitioner convention stall co-coordinator.
- Home office and administration management.
- Trained new employees as sales grew and team expanded.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
Education
Postgraduate Yoga Therapy - Yoga Therapy And Teacher Training
Mukti Yoga Centre
Brisbane, QLDBarre Level 1 & Reformer Pilates Level 1 - Barre Classic & Pilates Method
Zama Yoga Academy
Brisbane, QLDPost Natal Yoga - Yoga Therapy And Teacher Training
Bliss Baby Yoga
Byron Bay, NSWYoga Sensitivity For PTSD
Trauma Sensitive Yoga Australia
Brisbane, QLDPilates Method
Zama Yoga Academy
Brisbane, QLD350 Hour Yoga Teacher Training - Yoga Therapy And Teacher Training
Stretch Academy
Brisbane, QLDFitness Personal Training - Personal Trainer
Fitness U
Sydney, NSWIntroduction To Integrative Medicine - Integrative Medicine
National Institute of Integrative Medicine
Melbourne, VICRetail Operations
Southern Queensland Institute of TAFE
Toowoomba, QLDBusiness Administration
Southern Queensland Institute of TAFE
Toowoomba, QLDSkills
- Verbal and Written Communication
- Courteous and Professional Interpersonal Communication
- Contact Database Management
- Microsoft or Apple
- Payroll Support and Procurement
- Adobe Systems Adobe Creative Cloud
- Customer Service Collaboration
- Co-ordinate and Manage Events
- Photography and Social Media Management
- Holding Professional Space for Education
- Administration and Data Entry
- Workspace Cleaning and Maintenance
- Drivers License
Hobbies
Family
Fashion
Reading
Food & Cocktails
Movement & Wellbeing
Timeline
Administration Assistant
Brisbane City Council
08.2022 - 01.2023
Student Administration Officer
Stretch Yoga
06.2019 - 10.2021
Yoga Pilates Teacher
Self Employed
02.2019 - 05.2023
Marketing Coordinator/Customer Service Representative
Metagenics
02.2017 - 03.2018
Product Trainer Merchandise Manager
Swisse Wellness
03.2011 - 10.2016
Postgraduate Yoga Therapy - Yoga Therapy And Teacher Training
Mukti Yoga Centre
Barre Level 1 & Reformer Pilates Level 1 - Barre Classic & Pilates Method
Zama Yoga Academy
Post Natal Yoga - Yoga Therapy And Teacher Training
Bliss Baby Yoga
Yoga Sensitivity For PTSD
Trauma Sensitive Yoga Australia
Pilates Method
Zama Yoga Academy
350 Hour Yoga Teacher Training - Yoga Therapy And Teacher Training
Stretch Academy
Fitness Personal Training - Personal Trainer
Fitness U
Introduction To Integrative Medicine - Integrative Medicine
National Institute of Integrative Medicine
Retail Operations
Southern Queensland Institute of TAFE
Business Administration
Southern Queensland Institute of TAFE
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