Natasha Savic
Lovely Banks
Summary
Equipped with extensive experience in leading teams and managing warehouse operations to achieve high standards of efficiency and accuracy. Proven ability to foster collaborative environment and adapt to dynamic needs, ensuring seamless workflow and productivity for the business. Recognised for strong organisational and communication skills, coupled a with results-driven approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Your Custom Support
09.2024 - Current
- Shown qualities of compassion, empathy, patience and physical and emotional resilience. Along with a firm understanding of cultural sensitivity.
- Displayed observational skills in sudden changes in behaviour, health or mood.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Implemented strong communication skills and behaviour management techniques when required for the safety of both clients and staff members involved.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Conducted in-home visits to provide supportive services.
- Drove clients safely to social activities during community access shifts.
Warehouse Worker
Cotton On Group
10.2020 - Current
- Team leading experience within E-Commerce Department.
- Shown dedication in meeting KPI's and processing up to 1600 online orders per hour.
- Operated various types of warehouse machinery and equipment safely, adhering to all relevant guidelines and protocols.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Monitored performance and safety practices of 30+ person team.
- Displayed strong communication skills and boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Strengthened team collaboration, working closely with peers to tackle tight deadlines.
- Maintained clean, orderly work environment free of hazards.
- Increased accuracy in order fulfillment by closely monitoring team performance and addressing issues promptly.
- Supported continuous improvement initiatives by identifying areas of inefficiency and proposing practical solutions for improvement.
- Collaborated with other department leaders to improve cross-functional communication and overall operational efficiency.
Pizza Maker
Enrico's Pizza & Pasta
09.2012 - 01.2023
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Developed strong time management skills by juggling 40+ orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Achieved consistent positive reviews and an increased repeat customer base by delivering exceptional service and high-quality products.
Phone Repair Assistant
Magic Phone Repairs
11.2019 - 12.2019
- Greeted customers with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Handled cash register operations and processed customer payments.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Pizza Maker
Norlane Pizza & Pasta
04.2012 - 09.2012
- Operated POS system to efficiently process customer orders and payments.
- Facilitated clear and concise communication with team to maintain a high standard of service in the restaurant.
- Maintained high standards of kitchen hygiene, ensuring a clean and organized workspace for efficient food preparation and optimal productivity.
- Enhanced customer satisfaction by consistently preparing high-quality meals according to company standards and customer preferences.
- Resolved any kitchen issues swiftly, minimizing disruption to service.
Education
Diploma - Criminal Psychology
International Career Institute
Online01-2025
Diploma - Forensics
International Career Institute
Online01-2025
Bachelor of Arts - Criminology
Deakin University
Waurn Ponds, VIC02-2020
Associate of Arts -
Deakin University
Waurn Ponds, VIC01.2017
High School Diploma -
North Geelong Secondary College
North Geelong, VIC01.2014
Skills
- Problem-solving
- Attention to detail
- Performance improvement
- Safety processes and procedures
- Active listening
- Decision-making
- Strong communication
- Emergency response preparedness
Certification
- Certificate II – Hospitality
- RSA – Responsible Service of Alcohol
- TLILIC0003 – Licence to Operate a Forklift Truck
- HLTAID011 – Provide First Aid
- HLTAID009 – Provide CPR
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Disability Support Worker
Your Custom Support
09.2024 - Current
Warehouse Worker
Cotton On Group
10.2020 - Current
Phone Repair Assistant
Magic Phone Repairs
11.2019 - 12.2019
Pizza Maker
Enrico's Pizza & Pasta
09.2012 - 01.2023
Pizza Maker
Norlane Pizza & Pasta
04.2012 - 09.2012
- Certificate II – Hospitality
- RSA – Responsible Service of Alcohol
- TLILIC0003 – Licence to Operate a Forklift Truck
- HLTAID011 – Provide First Aid
- HLTAID009 – Provide CPR
Diploma - Criminal Psychology
International Career Institute
Diploma - Forensics
International Career Institute
Bachelor of Arts - Criminology
Deakin University
Associate of Arts -
Deakin University
High School Diploma -
North Geelong Secondary College
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