Nathan Biddle
Wamuran,QLD
Summary
Detail-oriented team supervisor known for effective time management and employee training. Successfully streamlined store operations, ensuring high standards in customer service and product availability. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Store Team Member/Supervisor
Woolworths
Bellmere , Queensland
12.2022 - Current
- Assisted customers with inquiries, and provided product recommendations.
- Maintained the freshness and presentation of produce in compliance with store standards.
- Managed inventory, restocked shelves, and ensured product rotation.
- Collaborated with team members to ensure efficient store operations, and high customer satisfaction.
- Assisted and organized promotional sale plans with the aim of boosting sales.
- Efficiently picked and packed online orders, ensuring accuracy and adherence to customer specifications.
- Maintained up-to-date knowledge of product availability, substitutions, and promotions to assist with order fulfillment.
- Stocked shelves at a fast pace, and collaborated with other team members.
- Trained new team members with the aim of helping them adhere to the standards put in place.
- Supervised my designated department when needed.
Boat Detailer
Showboat Marine Detailing
Redcliffe , Queensland
04.2022 - Current
- Cleaned and polished boat surfaces using specialized detailing products.
- Applied wax and sealants for protective finishes on various boat types.
- Assisted in organizing tools and equipment in the work area efficiently.
- Maintained safety protocols while using cleaning chemicals and tools.
- Prepared boats for customer pickup by ensuring readiness and presentation standards.
- Scrubbed decks, hulls, and cabins with brushes and cleaning solutions.
- Performed exterior wash, line detailing, polishing and buffing of boat fleets.
- Treated leather upholstery with conditioners for a bright finish.
- Cleaned and polished vehicles to enhance appearance and protect surfaces.
Field Officer
Fire Ant Eradication Team
Caboolture , Queensland
09.2024 - 12.2024
- Conducting physical fieldwork to assess and treat areas affected by fire ants or that could hold the potential to house fire ant nests, including walking long distances (up to 1,015 km) through challenging terrain.
- Engaging with landowners and the community to educate them about fire ants and the importance of eradication efforts. The use of tablet-based software to enter field data, record observations, and upload photos of nests.
- Operate and maintain field equipment, including bait spreaders and 4WD vehicles.
- Distribute fire ant bait among varying types of properties.
- Engaging with clients, addressing concerns, and ensuring they understand the treatment process and biosecurity requirements.
- Perform targeted surveillance to detect and identify fire ant nests.
- And upholding quality standards for professional conduct and communication.
Education
Tullawong State High School
Caboolture, QLD01-2022
Skills
- Customer service
- Product knowledge
- Inventory management
- Sales promotion
- Team collaboration
- Merchandise presentation
- Equipment maintenance
- Time management
- Employee training
- Brand representation
- Workplace safety
Certification
Construction Induction Card
Card No. 3021219 RTO No. 31193
Card No. 3021219 RTO No. 31193
Timeline
Field Officer
Fire Ant Eradication Team
09.2024 - 12.2024
Store Team Member/Supervisor
Woolworths
12.2022 - Current
Boat Detailer
Showboat Marine Detailing
04.2022 - Current
Tullawong State High School