Nathan Mattick
Canberra
Summary
Operations-focused Duty Manager with 8+ years’ experience supporting site operations, facilities coordination, contractor supervision, and compliance in high-volume environments. Strong background in back-of-house infrastructure management, logistics coordination, safety documentation, and operational reporting. Experienced in supervising third-party contractors, managing deliveries, maintaining site standards, and supporting cross-functional teams.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Duty Manager
Tuggeranong Vikings Group
Queanbeyan
02.2025 - Current
- Supervised front-of-house teams and supported overall site operations.
- Coordinated daily operational activities across departments to maintain service continuity.
- Assisted in administrative functions including reporting, reconciliation, and documentation.
- Completed incident reports and managed patron-related issues in accordance with policy.
- Conducted routine equipment checks including gaming and beverage systems.
- Supported stock control processes including ordering, rotation, and reconciliation.
- Liaised with HR and management teams across the broader club group.
Cellarman & Relief Duty Manager
Caboolture Sports Club Group
Caboolture
02.2023 - 02.2025
- Managed back-of-house facilities operations including asset upkeep, stock control, and site organisation.
- Coordinated and supervised third-party contractors (cleaning, refrigeration technicians, maintenance providers), ensuring safe work practices and compliance with site requirements.
- Conducted routine inspections of beverage systems and back-of-house infrastructure to maintain operational standards.
- Completed WHS compliance checklists and safety documentation to support regulatory requirements.
- Managed site deliveries and goods receipting, verifying quality and compliance standards.
- Operated forklift for goods movement and maintained high-risk work logbook.
- Conducted monthly stocktakes and maintained accurate inventory records.
- Assisted in onboarding and training new Duty Managers on operational procedures.
- Liaised with senior management on maintenance issues, operational improvements, and project-related tasks.
Duty Manager
Tuggeranong Vikings Group
Queanbeyan
12.2019 - 01.2023
- Supervised front-of-house teams and supported overall site operations.
- Coordinated daily operational activities across departments to maintain service continuity.
- Assisted in administrative functions including reporting, reconciliation, and documentation.
- Completed incident reports and managed patron-related issues in accordance with policy.
- Conducted routine equipment checks including gaming and beverage systems.
- Supported stock control processes including ordering, rotation, and reconciliation.
- Liaised with HR and management teams across the broader club group.
Club Attendant
Queanbeyan Tigers Club
Queanbeyan
01.2017 - 12.2019
- Supported daily operations including equipment checks, deliveries, and compliance tasks.
- Performed administrative duties including cash reconciliation and documentation.
- Maintained back-of-house areas in accordance with safety and cleanliness standards.
- Assisted with promotional media development and internal communications.
Bar Attendant
Agincourt Hotel
Ultimo
06.2016 - 01.2017
- Delivered high-volume customer service in a fast-paced environment.
- Maintained operational standards and compliance requirements.
Education
Cert 3 - Game Design
Academy of Interactive Entertainment
02.2015 - 08.2015
Moruya High School
Moruya, NSWSkills
- Facilities & Site Support
- Contractor Coordination & Supervision
- WHS Compliance & Safety Documentation
- Preventative Maintenance Support
- Site Logistics & Deliveries
- Asset & Stock Control
- Incident Reporting & Documentation
- Administrative & Operational Support
- Stakeholder & Team Liaison
- High-Risk Work (Forklift Licensed)
Certification
- High Risk Work Licence (Forklift – QLD) – Expires 2028
- Responsible Service of Alcohol (QLD & NSW)
- Responsible Conduct of Gambling (QLD & NSW)
- QLD CLO Course – Completed 2023
- TAB AML/CTF – Completed 2021
- Full Manual Driver’s Licence
Technical Skills
- Microsoft Excel (stock tracking, reporting, data entry)
- Microsoft Word (documentation, incident reports)
- Microsoft Outlook & Teams
- S7000 reporting system
- WHS compliance documentation & safety checklists
- Forklift operation & logbook management
- Cash handling & reconciliation systems
References
Trudy Dwyer
Group Functions Manager / Caboolture Sports Club Group
Mobile: 0449545232
Barun Bista
Duty Manager / 2IC Campbell & George Queanbeyan
Work Phone: 02 6209 5555
Mobile: 0452206727
Timeline
Duty Manager
Tuggeranong Vikings Group
02.2025 - Current
Cellarman & Relief Duty Manager
Caboolture Sports Club Group
02.2023 - 02.2025
Duty Manager
Tuggeranong Vikings Group
12.2019 - 01.2023
Club Attendant
Queanbeyan Tigers Club
01.2017 - 12.2019
Bar Attendant
Agincourt Hotel
06.2016 - 01.2017
Cert 3 - Game Design
Academy of Interactive Entertainment
02.2015 - 08.2015
Moruya High School