Summary
Overview
Work History
Education
Skills
Timeline
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Naturepreet Kaur

Carlisle,Western Australia

Summary

Proven track record in enhancing customer satisfaction and driving sales at WHSmith through exceptional service and strategic promotional planning. Adept in cash handling and loss prevention, with a flair for mentoring staff and optimizing store layouts for improved flow. Demonstrates both strong leadership and organizational skills, contributing to significant retail success.

Overview

4
4
years of professional experience

Work History

Senior Retail Assistant

WHSmith
05.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.
  • Collaborated with team members to create visually appealing merchandise displays, attracting customer attention and driving sales.
  • Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
  • Supported store manager in various administrative tasks such as scheduling staff shifts.
  • Increased sales by effectively promoting products and helping customers make informed decisions.
  • Optimized store layout for better customer flow, enhancing the overall shopping experience.

Retail Assistant

Krispy Kreme
05.2020 - 05.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Diploma Of Hospitality Management - Hospitality

Lead College
Perth, WA
05.2022

Skills

  • Store operations
  • Cash handling proficiency
  • Loss prevention strategies
  • Promotional planning

Timeline

Senior Retail Assistant

WHSmith
05.2023 - Current

Retail Assistant

Krispy Kreme
05.2020 - 05.2024

Diploma Of Hospitality Management - Hospitality

Lead College

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Naturepreet Kaur