Navdeep Kaur Samra
25/518-522 Woodville Road Guildford,NSW
Summary
Accomplished Specialist Operations Manager at Agile Maintenance Pty Ltd, adept in resource allocation and expert problem solving, significantly enhanced organizational efficiency. Leveraged analytical thinking and customer relations to foster continuous improvement, achieving key performance targets. Skilled in developing strategic plans and leading teams to exceed objectives, while maintaining a strong focus on quality assessment and operational excellence.
Overview
4
4
years of professional experience
Work History
Picker Packer
Hydro Produce
Flemington Market
07.2021 - 03.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Specialist Operations Manager
Agile Maintenace Pty Ltd
18/10 Straits Avenue South Granville 2142
02.2023 - Current
- Oversees the allocation and management of resources across the organization, ensuring that all departments are equipped with the necessary tools, personnel, and budgets to meet their objectives. Coordinates the optimal use of resources to support organizational priorities.
- Develops and oversees effective operational and administrative processes to enhance organizational effectiveness. Regularly reviews and refines processes to maintain operational standards and improve overall efficiency.
- Responsible for creating long-term strategic plans and policies that align with the organization’s goals. Ensures strategies are effectively implemented, regularly monitoring their progress and making necessary adjustments to ensure they remain aligned with company objectives.
- Manages the recruitment process, oversees the training and development of staff, and evaluates their performance. Focuses on fostering a culture of continuous improvement and ensuring that staff members meet the organization’s standards of excellence.
- Monitors the progress of work and performance across departments, identifying potential challenges and implementing necessary changes to keep operations on track.
- Ensures that processes and resources are adjusted promptly to achieve organizational goals within the set timelines.
- Develops and manages the budget for the organization, ensuring expenditures are aligned with financial plans. Monitors financial performance, prepares reports, and
makes recommendations to ensure fiscal responsibility across all operational areas. - Builds and maintains strong relationships with both internal and external stakeholders. Ensures effective communication to facilitate the smooth operation of services and partnerships.
- Provides leadership and direction to teams, fostering collaboration and ensuring alignment with organizational objectives. Focuses on talent development and succession planning to maintain a highly skilled workforce.
- Identifies potential risks within operations and ensures compliance with legal, regulatory, and internal policies. Develops and implements risk mitigation strategies
to safeguard the organization’s assets and reputation. - Analyzes key performance indicators (KPIs) across departments to assess overall operational performance. Prepares and presents detailed reports to senior management, offering insights and recommendations for improvement.
- Leads initiatives to innovate and improve operational processes, leveraging new technologies and best practices.
Education
Master’s in Professional Accounting
Holmes Institute Sydney
Sydney, NSW03-2022
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Supply management
- Quality assessment
- Resource allocation
Timeline
Specialist Operations Manager
Agile Maintenace Pty Ltd
02.2023 - Current
Picker Packer
Hydro Produce
07.2021 - 03.2022
Master’s in Professional Accounting
Holmes Institute Sydney