Navjeet Kaur
Armadale,Australia
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Wanted to do job only in health care industry related to study.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AIN
Opal Aged Care
02.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in team environment.
- Worked effectively in fast-paced environments.
- Administrating medications.
- Excellent communication skills, both verbal and written.
Carer
Anglicare Australia
03.2023 - 12.2023
- Personal care assistance (bathing, grooming, dressing, toileting, mobility support)
- Monitoring and documenting residents' health conditions
- Providing emotional support and companionship
- Ensuring resident safety and following emergency protocols
- Maintaining accurate documentation and reporting
- Effective communication with residents, families, and colleagues
- Collaborating with healthcare professionals as part of a team
- Problem-solving and conflict resolution skills
- Continuous professional development and learning
Admin Staff
Needs Migration
03.2022 - 07.2023
- Delivered exceptional customer service through direct communication with clients and team members
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information
- Developed and continuously improved digital filing and document management protocols
- Created files in excel and MS word then distributed to appropriate personnel to maintain consistent communication
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls
- Answered phones to direct callers, schedule appointments and provide general office information
- Obtained scanned records and uploaded to database
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Processed financial documents, contracts, expense reports and invoices
- Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports
Support worker
Life Skill Partner
09.2022 - 04.2023
- Supported clients' social, physical and emotional needs to help integrate into local community
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Maintained daily living standards by assisting clients with personal hygiene needs
- Maintained organized filing system for client records, providing complete documentation of all interactions
- Utilized strong assessment skills to determine necessary client care and daily function assistance
Parcel Sorter
Australia Post
02.2021 - 03.2022
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Sorted incoming shipments and separated packages by size, type and destination within warehouse
- Utilized factors such as package shape and final destination to sort into correct bins for delivery
- Offered support and advice to newer personnel to improve performance
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Education
MBA - Entrepreneurship
Universal Business School of Sydney
Sydney, NSW12.2022
BACHELORS - COMMUNITY SERVICES
ACKNOWLEDGE EDUCATION
Perth, WACERTIFICATE IV - AGED CARE
CUBE INSTITUTE
Sydney, NSW09.2022
Skills
- Daily Living Assistance
- Problem-Solving
- Leading Team Meetings
- Continuous Improvement
- Records Management
- Customer Service
- Information Confidentiality
- Teamwork and Collaboration
- Documentation Skills
- Effective communication
Languages
English
Punjabi
Hindi
Certification
- NDIS
- WWCC
- NATIONAL POLICE CHECK
- COPVID VACCINES
- FLU VACCINE
Timeline
AIN
Opal Aged Care
02.2024 - Current
Carer
Anglicare Australia
03.2023 - 12.2023
Support worker
Life Skill Partner
09.2022 - 04.2023
Admin Staff
Needs Migration
03.2022 - 07.2023
Parcel Sorter
Australia Post
02.2021 - 03.2022
MBA - Entrepreneurship
Universal Business School of Sydney
BACHELORS - COMMUNITY SERVICES
ACKNOWLEDGE EDUCATION
CERTIFICATE IV - AGED CARE
CUBE INSTITUTE
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