Summary
Overview
Work History
Education
Skills
Timeline
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Nebraska Poke

Alexandra Headland,QLD

Summary

Professional and compassionate support worker with a strong background in providing detailed care and support to individuals with disabilities. Skilled in following individualized care plans, implementing therapeutic activities, and ensuring participant safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and compassionate, with commitment to enhancing participants quality of life through empathetic and respectful care.

Overview

8
8
years of professional experience

Work History

Disability Support Worker

Equity Works
04.2023 - Current
  • Assisted participants in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Assisted participants with personal care, medication administration and daily living tasks.
  • Kept detailed daily notes with care actions, participant behaviours, and incidents.
  • Enhanced participant well-being by providing comprehensive support and resources tailored to individual needs.
  • Organised recreational activities that fostered positive social interactions and improved overall participant satisfaction.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Developed strong interpersonal relationships with participants, earning trust and respect through empathy and understanding.

Personal Trainer

Self-Employed
05.2022 - Current
  • Assist clients in establishing healthy goals and habits.
  • Motivate and encourage clients to help in improving their overall fitness and health.
  • Maintaining a working knowledge of human anatomy and the concepts of functional exercise.
  • Autonomously managing administration duties and paperwork.
  • Ability to design and execute individual and group exercise programs, tailored to the needs and attainable goals of the individual/s, in a safe and effective way.
  • Delivering small group training sessions, HIIT and functional fitness classes.

Disability Support Worker

Wonderland Community Services
05.2021 - 05.2022
  • Provided effective crisis intervention and de-escalation strategies during emergencies, ensuring the safety of all involved parties.
  • Transported participants to appointments, shopping venues and entertainment events according to determined schedule.
  • Facilitated medication administration according to prescribed schedules and doses.
  • Established trusting relationships with participants and their families through empathetic communication and active listening.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for participants.
  • Supported daily hygiene needs of participants by assisting with bathing, dressing, dental care and personal care.

Bartender/Waitress

Banjos Bar and Bistro
01.2020 - 05.2021
  • Mixing, garnishing and serving of alcoholic and non-alcoholic beverages.
  • Comply with food and beverage regulations.
  • Organise bar inventory and storage procedures to keep stock within optimum levels and meet expected customer demands.
  • Took customer orders and capitalized opportunities to sell special beverage and food options.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Pharmacy Assistant

Direct Chemist Outlet
01.2018 - 01.2020
  • Received incoming supplies and stocked in correct locations.
  • Answer patients’ questions about medication under the supervision of the pharmacist.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain store condition and visual merchandising standards.
  • Greeted customers and responded to questions in a friendly and knowledgeable demeanour.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Education

Level 1 Nutrition Coach -

Clean Health Fitness Institute
06.2022

Certificate 3 and 4 Fitness - undefined

Fitness Institute Townsville
11.2021

Queensland Certificate of Education -

Emerald State High School
11.2017

Skills

  • Strong attention to detail
  • Responsible and reliable
  • Medication administration training
  • Manual handling training
  • Time management
  • Empathetic and compassionate
  • Seizure management training
  • Enteral Assistance experience
  • Blue Card
  • NDIS Worker Screening

Timeline

Disability Support Worker

Equity Works
04.2023 - Current

Personal Trainer

Self-Employed
05.2022 - Current

Disability Support Worker

Wonderland Community Services
05.2021 - 05.2022

Bartender/Waitress

Banjos Bar and Bistro
01.2020 - 05.2021

Pharmacy Assistant

Direct Chemist Outlet
01.2018 - 01.2020

Certificate 3 and 4 Fitness - undefined

Fitness Institute Townsville

Level 1 Nutrition Coach -

Clean Health Fitness Institute

Queensland Certificate of Education -

Emerald State High School
Nebraska Poke