Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
AssistantManager

NEHA LAL

Campbelltown,NSW

Summary

Reliable and upbeat Retail Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Currently a second year in University with high hopes of entering the Marketing field with the skills and experience acquired through all employment roles.

Overview

1
1
year of post-secondary education
2
2
years of professional experience

Work History

Casual Retail Assistant

Forever New
Macarthur Square , NSW
2020.12 - Current

· Exercised excellent customer service skills to retain customers and improve point of sale.

· Provided quality and professional judgment, information, and advice on clothing items.

· Efficiently steamed, folded, and stocked store items using correct store procedures.

· Accurately collected credit card, cash and gift certificate payments and dispensed change for cash transaction.

· Effectively affirmed, prepared, and wrapped online orders.

Cashier, Waitress, Café Worker

Michel’s Patisserie & Café
Campbelltown , NSW
2018.02 - 2019.04

· Regularly restocked, arranged, and organized food products in front lanes to drive product sales.

· Maintained order efficiency and accuracy through clear communication with other staff.

· Stayed up to date on menu changes to offer current and accurate information and help customers select optimal meal choices.

· Stored food in designated storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

· Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

· Kept server areas clean and stocked during service hours to increase efficiency while working tables.

· Prepared specialty desserts for customers including completing customized cake orders and cake personalised decorating.

Education

Bachelor of Commerce - Marketing, Public Relations, Management

University of Wollongong
Wollongong, NSW
2020.03 - Current

High School Diploma -

Thomas Reddall High School
Ambarvale, NSW
2019.10 - 2019.12

Skills

    Menu memorization

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Accomplishments

  • Supervised new staff members at Michel's Patisserie.
  • Numerous awards in Science and Biology for innovative thinking and application.
  • Student Council Representative for six years.
  • Peer-Support Leader for new high-school students.

Interests

Family Outings

Watching Movies

Outdoor Activities (Fishing, Hiking)

Art (Sketching, Painting)

Timeline

Casual Retail Assistant

Forever New
2020.12 - Current

Bachelor of Commerce - Marketing, Public Relations, Management

University of Wollongong
2020.03 - Current

High School Diploma -

Thomas Reddall High School
2019.10 - 2019.12

Cashier, Waitress, Café Worker

Michel’s Patisserie & Café
2018.02 - 2019.04
NEHA LAL