Overview
Work History
Education
Skills
Timeline
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Nellie Walsh

Overview

5
5
years of professional experience

Work History

Beauty Therapist

Bodii Kollective
08.2022 - Current
  • Improved client satisfaction by providing personalized beauty treatments and consultations.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Performed a variety of beauty treatments, including facials, Brows and waxing, for optimal client results.
  • Enhanced client relationships through excellent customer service and effective communication skills.

Beauty Therapist Trainee

Beautiful Creatures
01.2021 - 12.2021
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Used social media platforms to promote salon and services.
  • Kept up-to-date with the latest industry trends and techniques, ensuring optimal client experience and outcomes.


Fast Food Crew Member

Hungry Jack's
10.2019 - 12.2022
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.

Restaurant Team Member

Deep Blue Hotel & Hot Springs
11.2018 - 01.2021
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Certificate III - Beauty Services

South West Institute of TAFE
Warrnambool, VIC
12.2021

Certificate II - Salon Assistant

South West Institute of TAFE
Warrnambool, VIC
12.2020

Certificate II - Retail Cosmetics

South West Institute of TAFE
Warrnambool, VIC
12.2019

Skills

  • Customer Service
  • Sales and upselling
  • Organization Skills
  • Teamwork
  • POS Terminal Operation

Timeline

Beauty Therapist

Bodii Kollective
08.2022 - Current

Beauty Therapist Trainee

Beautiful Creatures
01.2021 - 12.2021

Fast Food Crew Member

Hungry Jack's
10.2019 - 12.2022

Restaurant Team Member

Deep Blue Hotel & Hot Springs
11.2018 - 01.2021

Certificate III - Beauty Services

South West Institute of TAFE

Certificate II - Salon Assistant

South West Institute of TAFE

Certificate II - Retail Cosmetics

South West Institute of TAFE

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Nellie Walsh