Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neo Sun

Molendinar,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Sea World Resort
09.2022 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Admissions Cashier

SeaWorld
10.2021 - Current
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Lifeguard

Neo Sun, NorthCliffe Surf Life Saving Club
09.2019 - 09.2021
  • Versed in keen observation of swimmers and safety protocols
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents
  • Monitored safety of guests in and around the beach
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Attentively monitored swimmers to identify distress.

Cashier and Customer Service

Nan-Hai Duty Free
01.2019 - 01.2020
  • Restocked and organized merchandise in front lanes
  • Helped customers complete purchases, locate items and join reward programs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

The Southport School
Southport, QLD

Bachelor of Construction Management (Honours) - Engineering

Griffith University
Gold Coast, QLD
10.2027

Skills

  • First Aid and CPR
  • Swim instruction
  • Lifeguard operations
  • Group and individual instruction
  • General maintenance
  • Effective problem-solver
  • Responsible
  • Basic math
  • Teamwork
  • Critical thinking
  • Customer Relations
  • Reliable and Responsible

Certification

  • Responsible Service of Alcohol

Timeline

Food and Beverage Attendant

Sea World Resort
09.2022 - Current

Admissions Cashier

SeaWorld
10.2021 - Current

Lifeguard

Neo Sun, NorthCliffe Surf Life Saving Club
09.2019 - 09.2021

Cashier and Customer Service

Nan-Hai Duty Free
01.2019 - 01.2020

High School Diploma -

The Southport School

Bachelor of Construction Management (Honours) - Engineering

Griffith University

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Neo Sun