Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nerice Nagpal

Highett,VIC

Summary

Driven Console Operator and Sales Assistant with a proven track record at United Petroleum, excelling in customer service and cash handling. Demonstrated ability to exceed sales targets through effective communication and problem-solving skills. Skilled in maintaining composure under pressure, ensuring positive customer experiences and operational efficiency.

Overview

1
1
year of professional experience

Work History

Console Operator

United Petroleum
04.2023 - 08.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Restocked the store following FIFO and maintained stock levels.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Accomplished multiple tasks within established timeframes.
  • Currently holds food handlers certificate.
  • Have a knowledge of day end and tank dips.

Sales Assistant

Nautralizer
02.2023 - 04.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.

Education

Bachelor of Community Services - Social Work

Stott's Colleges
South Melbourne, VIC
09.2026

Skills

  • Communication abilities
  • Time Management
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Flexible Schedule
  • Patience and Empathy
  • Cash Handling
  • Refunds and exchanges
  • Point of sale operation

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Console Operator

United Petroleum
04.2023 - 08.2024

Sales Assistant

Nautralizer
02.2023 - 04.2023

Bachelor of Community Services - Social Work

Stott's Colleges
Nerice Nagpal