Nerice Nagpal
Highett,VIC
Summary
Driven Console Operator and Sales Assistant with a proven track record at United Petroleum, excelling in customer service and cash handling. Demonstrated ability to exceed sales targets through effective communication and problem-solving skills. Skilled in maintaining composure under pressure, ensuring positive customer experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Console Operator
United Petroleum
04.2023 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Restocked the store following FIFO and maintained stock levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Accomplished multiple tasks within established timeframes.
- Currently holds food handlers certificate.
- Have a knowledge of day end and tank dips.
Sales Assistant
Nautralizer
02.2023 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
Education
Bachelor of Community Services - Social Work
Stott's Colleges
South Melbourne, VIC09.2026
Skills
- Communication abilities
- Time Management
- Customer Service
- Problem-solving abilities
- Active Listening
- Flexible Schedule
- Patience and Empathy
- Cash Handling
- Refunds and exchanges
- Point of sale operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Console Operator
United Petroleum
04.2023 - 08.2024
Sales Assistant
Nautralizer
02.2023 - 04.2023
Bachelor of Community Services - Social Work
Stott's Colleges