Ngoc Loan Anh (Annie) Bui
Epping,Australia
Summary
Energetic and creative individual with a keen eye of fashion trends and a passion for customer service. Understanding of current fashion markets and trends, with skills in visual merchandising and sales techniques. Committed to delivering outstanding shopping experiences and driving sales growth. Offering a good understanding of fashion trends and a real interest in retail. Bring quick learning abilities and great communication skills to a dynamic retail environment. Ready to apply and advance visual merchandising skills and customer service knowledge in retail professions.
Overview
1
1
year of professional experience
Work History
Fashion Retailer
Giordano
HCMC, Vietnam
10.2023 - 01.2024
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Build customer loyalty and retention by delivering excellent shopping experiences
- Listened to customer needs and desires to identify and recommend optimal products
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Perfumer Retailer
Morra
HCMC, Vietnam
10.2023 - 12.2023
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers
- Expanded the company's client base through effective networking at trade shows, resulting in an increased number of contracts secured each year
- Evaluated customer feedback and made necessary adjustments in perfume formulations for improved satisfaction rates
Fashion Retailer
LIBÉ
Ho Chi Minh City, Vietnam
12.2022 - 03.2023
- Ensured consistent visual merchandising standards across all store locations by developing guidelines and conducting regular audits
- Developed retailer market business plan and sales strategy to attain company sales goals and profitability
- Boosted customer satisfaction by providing personalized styling advice, attentive service, and prompt resolution of issues
Store Retailer
KIDO
HCMC, Vietnam
12.2022 - 02.2023
- Enhanced brand image by maintaining a clean, organized, and welcoming store environment
- Managed efficient cash register operations
- Engage in friendly conversations with customers to better uncover individual needs
Education
BBA - Business Administration
Macquarie University
Sydney, NSW07.2025
BBA - Business Administration
International School of Business
HCMC04.2024
High School Diploma -
Gia Dinh High School
HCMC, Vietnam07.2022
Skills
- Cross-selling techniques
- Styling advice
- Clothing organization
- Organization
- Conflict Resolution
- Store operations
- Garment construction
- Consumer insights
- Client presentations
- Goal-oriented mindset
- Dependability
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Fashion Retailer
Giordano
10.2023 - 01.2024
Perfumer Retailer
Morra
10.2023 - 12.2023
Fashion Retailer
LIBÉ
12.2022 - 03.2023
Store Retailer
KIDO
12.2022 - 02.2023
BBA - Business Administration
Macquarie University
BBA - Business Administration
International School of Business
High School Diploma -
Gia Dinh High School
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