Nguyen Hao Le

Student

Adelaide,SA

Summary

Organized FOH staff with experience in Takeaways restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

year of professional experience

Work History

FOH Staff Member

Real Rolls

Woodville North, SA

07.2021 - Current

Experience in Abacus POS system
Trained new staff in front-of-house procedures, customer relations and cleaning.
Checked entryway regularly and handled needs such as window cleaning and trash removal.
Disinfected frequently touched between guests to minimize infection risks.
Inspected dishes and utensils for cleanliness.
Processed orders and sent to kitchen employees for preparation.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Assisted servers with delivering food, filling beverages and retrieving items for guests

Education

SACE Certificiate - High School

Woodville High School, Woodville

01.2021

Skills

Cleaning and Sanitizing
Team Player
Transactions and Cash Handling
Cool Under Pressure

Workflow Coordination
Point of Sale Systems (Abacus)
Menu Recommendations
Food Safety Standards

Competitive FPS shooter gamer

I have always enjoyed video gaming and computing in general since I was young. I have since developed many skills like fast reflexes, team coordination and leadership. Evidently, Thanks to these skills I acquired, I was able to achieve the highest competitive ranking title Global Elite in Counter Strike: Global Offensive in 2015-2016.

Very fast keyboard typing speed (~90WPM sometimes up to over ~101WPM when I am at my maximum focus) and numeral essential computer skills among the microsoft applications like World, Excel,...

References

Hanh Dang

Title: Owner at Real Rolls

Contact details: 0430918218

David Dang

Title: co-owner at Real Rolls

Contact details: www.facebook.com/ace.d.dang

Timeline

FOH Staff Member - Real Rolls