
I provide great customer service and enjoy working as part of a team. I have experience in working at a hospitality industry for more than 2 years. I always go the extra mile to ensure I have done the best job possible and feel great satisfaction at providing the best customer service possible
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout
• Utilized POS system to handle customer cash and credit card
transactions.
• Serving desserts for customers
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Used POS system to enter orders, process payments and issue
Organised
Effective communicator
Self-motivated
Creative
Teamwork
Fluent in Vietnamese and English
Customer Service
POS System Operation