Nhi Ho

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout

• Utilized POS system to handle customer cash and credit card

transactions.

• Serving desserts for customers

• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

• Processed refunds and exchanges in accordance with company policy.

• Maintained current knowledge of store promotions and highlighted sales to customers.

• Used POS system to enter orders, process payments and issue

• Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.