Summary
Overview
Work History
Education
Skills
Referees:
Timeline
Generic

Nhu Ngo

Gold Coast

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clinical assistant position. Ready to help team achieve company goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Cafe Barista

Cafe 63
03.2021 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Order Taker

Mrs Luu South Point
03.2020 - 02.2021
  • Entered orders into computer system quickly and in proper sequence.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Described menu items in detail and educated customers about meal options.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Developed and implemented strategies to increase efficiency in order processing.

Kitchen Hand

Trang’s Restaurant
03.2019 - 02.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Learned other teammates' work tasks to train as backup.

Education

Bachelor Of Biomedical Science -

Southern Cross University
Gold Coast, QLD
11.2024

Skills

  • Customer Deliveries
  • Ability to Adapt
  • POS System Operations
  • Process and Materials Monitoring
  • Operational Efficiency and Safety
  • Stocking Supplies and Retail Products

Referees:

Spence Nguyen

Cafe 63 owner 

Mobile Phone: 0405304371

Email: Cafe63coomera@gmail.com


Maria Nguyen

Trang's restaurant owner 

Telephone: 0732551610


Au Nguyen

Mrs's Luu manager 

Telephone: 0457456211







Timeline

Cafe Barista

Cafe 63
03.2021 - Current

Order Taker

Mrs Luu South Point
03.2020 - 02.2021

Kitchen Hand

Trang’s Restaurant
03.2019 - 02.2021

Bachelor Of Biomedical Science -

Southern Cross University

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Nhu Ngo