Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS GOARD

NICHOLAS GOARD

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Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

RETAIL ASSISTANT

MISTER MINIT
02.2023 - 01.2024
  • Deliver brilliant customer service & be able to fix problems.
  • Promotion of merchandise and products to suit customer requirements.
  • Continue to learn and develop necessary skills to satisfy customers diverse range of needs Eg Key cutting, Shoe repair, Stitching, Laser Engraving, Car Key Repairs and Watch Maintenance.
  • Assist in keeping shop clean, well presented and maintenance of all equipment.
  • Supervising trainees.

RETAILS ASSISTANT

EB GAMES
11.2019 - 02.2023
  • Providing service to all customers
  • Managing day to day store operations
  • Maintaining store's appearance and organisation to a high standard
  • Inventory control and loss prevention for incoming, outgoing and current stock
  • Maximising store's profitability using KPI and sales data
  • Coaching and training teams for success and progression.

Education

CERTIFICATE III RETAIL -

ASSET COLLEGE
01.2018

RESPONSIBLE SERVICE OF ALCOHOL (RSA) -

01.2018

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • POS System Operation
  • Complaint Handling
  • Upselling strategies
  • Team Leadership

Timeline

RETAIL ASSISTANT

MISTER MINIT
02.2023 - 01.2024

RETAILS ASSISTANT

EB GAMES
11.2019 - 02.2023

CERTIFICATE III RETAIL -

ASSET COLLEGE

RESPONSIBLE SERVICE OF ALCOHOL (RSA) -

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NICHOLAS GOARD